Project Management Support Specialist
Resume:
DEMETRIUS POWELL
I T P ROFESSIONAL **** Rye Creek Dr.
Katy, TX 77449
adyld6@r.postjobfree.com
ABOUT ME
EDUCATION
EXPERIENCE
Designs and leads projects and development of new software modules; advises, assists, and trains customers in the operation and administration of their systems; and collaborates with customers to enhance their work methodologies and tools.
Uses PC system development tools to develop and deploy queries, simple applications, moderately complex reports and other business solutions.
Provided application support for Cerner applications such as FirstNet, PowerChart, PowerChart Maternity, SurgiNet, MPages, Indus, iCommand, and DVDev.
Assists customers with optimizing their use of assigned applications and specific project-driven tasks.
Participates in after-hours application support by rotating call schedule on a regular basis.
Performs project management duties for various EHR related projects including conducting checkpoint meetings, created status reports for senior leadership, and developing project timelines and milestones.
Experienced Information Technology professional with demonstrated experience at multiple levels of system engineering from analysis and design to administration and support. Proven expertise within the healthcare IT space with over a decade of experience in the industry. Innovative and savvy team player with a service focused attitude that excels in a dynamic and challenging business environments.
Bachelor of Science May 2009
Sr. Application/Programmer Analyst
Computer Engineering
Texas Southern University
Memorial Hermann Hospital
Apr 2014-Present
EXPERTISE
Languages: C++, Java, .NET,
JavaScript, PHP, HTML, CSS, CCL
Databases: Access, Oracle, DB2,
Cerner
Operating Systems: Windows, UNIX,
Linux
Specialty Tools: Solid Edge, Auto Cad,
Artificial Intelligence, Multisim,
Drafting, Contribute, MS Access, MS
Excel, MS Word, MS Publisher, MS
Project Management, Networking,
Installation of hardware and software,
Service and repair of new and existing
PC equipment
DEMETRIUS POWELL
I T P ROFESSIONAL 5914 Rye Creek Dr. Katy, TX 77449 adyld6@r.postjobfree.com
EXPERIENCE
Discovered and triaged defects in code to meet user interface specifications.
Defined and translated user needs into functional design and unit testing of Cerner Millennium software.
Tracked identified issues for resolution within MPages, PowerChart, and FirstNet.
Assigned to a specific software, hardware or system solution and is responsible for service request investigation and resolution.
Performed training modules on Cerner EHR applications for new associates to aid in their onboarding.
Developed custom Cerner Command Language (CCL) queries to perform in depth triage and troubleshooting of application issues.
Provide system support for Websphere and Java based Cerner applications.
Oversaw proprietary web based data management system. Performed troubleshooting to isolate common user problems Offered technical assistance and training to staff. Established user and user environment, directories, and security for web based date management system.
Served as a liaison between program staff and IT personnel. Developed and implemented protocols for staff to interpret PIR and assessment data.
Collected and prepared data reports for executive leadership team to assist in crucial business decisions.
Sr. Software Analyst
Data Support Specialist
Cerner Corporation
Neighborhood Centers Inc.
Aug 2011 - Apr 2014
Mar 2010 - Jun 2011
CERTIFICATION
Azure Fundamentals
Microsoft Corporation
In Progress
Obtaining Microsoft Azure
Fundamentals certification to
demonstrate knowledge of cloud
computing concepts, models, and
services.
Contact this candidate