KAITLYN

BOHANNON

adylcn@r.postjobfree.com

940-***-****

Elgin, OK 73538

Focused professional creates memorable and delicious baked goods. Creates custom cookies that exceed customer specifications. Hardworking individual offers great task prioritization and time management skills. Customer-savvy baker accustomed to demanding work with little downtime. Excellent interpersonal and time management skills. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. PROFESSIONAL SUMMARY

Kaitlyn Bohannon - Home Baker

Elgin, OK • 08/2020 - Current

LuLaRoe - Sales Consultant

Iowa Park, TX • 12/2018 - 12/2020

WORK HISTORY

Complied with health and safety codes to protect staff and customers.

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Packaged and labeled baked goods with accurate descriptions and ingredients.

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• Frosted and iced cookies.

Filled out inventory and production sheets and informed head baker of stock levels.

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Resolved customer concerns with positive approach and constructive strategies

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Managed customer service operations, including taking orders and resolving complaints

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Analyzed customer preferences to design and create tailored products

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Maintained sense of urgency in answering customer questions and requests through email or voice messaging

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Used consultative sales approach to understand customer needs and recommend relevant offerings.

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• Responded to telephone and in-person requests for information. Followed up with existing customers to provide additional support and address concerns.

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• Provided sales and customer service assistance to walk-in traffic Retained consistent client base by conducting market research to develop brand strategy

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Presented clothing using interactive materials such as videos, charts and slideshows

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Fulfilled orders and sourced products to meet rigorous customer delivery schedules

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Maintained sense of urgency in answering customer questions and requests through email or voice messaging

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SKILLS

• Operational Processes

• Time Management

• Spoilage Control

• Adaptive and Creative

• Prepare Materials

• Effective Planning

• Process Knowledge

• Quick Learner

Vernon College

Vernon, TX • 12/2010

Associate of Arts: Cosmetology

Iowa Park High School

Iowa Park, TX • 05/2008

High School Diploma

EDUCATION

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