Customer Service Representative
Resume:
adylck@r.postjobfree.com
Milford, CT 06460
C O N T A C T
M E G A N L E M E R E
W O R K E X P E R I E N C E
P R O F I L E
R E F E R E N C E S
Received the Bus Safety Award on
multiple occasions (awarded every 3
years of service, accident and
incident free with Durham School
Services)
Was active in the Annual Durham
School Services "Stuff A Bus" food
drive for The Milford Senior Center
as well as Toys For Tots
Helped train drivers use the ZONAR
system
Jill Carafa
adylck@r.postjobfree.com
Jamie Wright
adylck@r.postjobfree.com
School Bus Driver
Durham School Services
Milford, CT
Transported up to 90 high school, middle and elementary aged students across designated bus routes
Performed routine vehicle safety inspections before and after every trip Logged and reported incidents involving behavioral or safety violations by the students
Checked operating systems daily (brakes, horn, wipers, lights, stop srms, emergency flasher and door opening devices)
Attended monthly safety meetings
Implemented emergency/accident plan (first aid, evacuation and 911 notification)
2011 - 2023
School Bus Driver
First Student
Shelton, CT and Monroe, CT 2007 - 2011
Senior Customer Service Representative/Licensed Insurance Agent Schmitt Sussman Enterprises/PFP
Orange, CT
Provided customer service to our credit union members in regards to Life, Critical Illness and Disability insurance coverage Fielded inbound calls, filing claims, de-escalating irate member issues and closing call with an up-sell
Resolving issues with payroll deduction
supporting field representatives and administration requests 1999 - 2007
Transported up to 90 high school, middle and elementary aged students across designated bus routes
Performed routine vehicle safety inspections before and after every trip Logged and reported incidents involving behavioral or safety violations by the students
Checked operating systems daily (brakes, horn, wipers, lights, stop srms, emergency flasher and door opening devices)
Attended monthly safety meetings
Implemented emergency/accident plan (first aid, evacuation and 911 notification)
Customer Service Representative
PopShots Greeting Cards
Fairfield, CT
1995 -1999
Taking orders over the phone from store owners/managers for our products Fielding calls from consumers on where to find our greeting cards Open and maintain customer accounts
Maintaining membership to our Collectors Club
Representing the company in our booth at the yearly National Stationery Convention at the Javits Center in New York City
E D U C A T I O N
Jonathan Law High School
Milford, CT 1984-1988
Neil Martino
adylck@r.postjobfree.com
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