Assistant property manager
Resume:
Allison Vrana-Shaw
Ft worth, Texas
**************@*****.***
Objective: Pursuing a challenging career in a progressive organization with an emphasis as an Assistant Manager leading to Property Manager.
Skills/Software’s: RealPage, RentCafe, Rent Dynamics, BlueMoon, LRO, LMS, OKTA, Financial Suite, Snappt (Income Verification), Nexus, BI (Business Intelligence), Proficient with Microsoft Office (Word, Excel, Outlook), Customer Service Focused, Coaching & Training Staff, Stratis, Engage, Billing and Coding
Job Experience:
American Landmark: Jan 2020-Current
The Logan-(September 2022- Current) - promoted within the same company and transferred to another site, walked into a 490-unit property that was trending 89% and 14 evictions with over 100K delinquency at the end of the month, and cleaned it up within the 1st month of working there. I have hit delinquency my under 2% delinquency KPI and bad debt every month, collecting over 700k a month, and extra income. I have exceeded other income YTD by 90k.
23Hundred at Ridgeview-(September 2021-2022) was promoted to Leasing Manager- I then took over a bigger task by pulling reports, doing market surveys, training the other 2 leasing at our current property, but also assisting with my regional managers other 7 properties and training them as well. I continued doing the leasing duties but added additional responsibilities. I then decided to cross train into the assistant role.
23Hundred at Ridgeview-(January 2020-September 2021) Leasing agent-
used rent dynamics for calling prospects, follow ups. Outreach marketing, working renewals, scheduling appointments, working files for move ins, sprucing units, walking vacant units, opening, and closing office. Closing ratio goal was at an avg of 30%, the most I exceeded a week was 100% closing depending on the amount of traffic. When I started the occupancy was 88% and when I left, we were stabilized at 95%.
-Pass out 3-day Notices
-File evictions and speaking with judge
-Collecting money
-Prewalk units looking for other income
-Schedule vendors for make readies
-Assist with make ready board
-Check all move in files
-Approve income and rental verifications
-Send in capital logs with pictures for Regional to approve
-Enter PO’s
-Respond to resident emails through Active Building Portal or through emails
-Keeping track of renewals and processing them
-Work closely with collection agency or files before going to collection agency for in house income
-Mentor to 2 other APM’s
-Managed the monthly schedule for the team
-Orchestrating monthly events
-Ability to deescalate agitated residents, figure out, and fix their issues to the best of my abilities
-Host apartment tours
DayRise Residential: Leasing agent- May 2019-Jan 2020
-Answered phone calls
-Responded to leads
- Managed all prospects with the upmost respect and toured them their new homes
-Opening and closing office
-Had a consistent weekly closing ratio of 30% and higher
-Assisted in keeping track of renewals in a timely manner
-Spruced units
-Responded to all emails in a timely manner through portals
Texas center of urology, Fort Worth: Medical Assistant- January 2019-April 2019
-Opened and closed the office
-Cleared voicemails
- Scheduled appointments
- Answered phone calls
-Prepped each room before each appointment and cleaned up after every appointment. -I also performed follow up phone calls and called in medical prescriptions
-Learned how to use catheters, circumcisions, vasectomies, use microscopes to check sperm counts, urinalysis test, and read results.
OMEGA OBGYN: Medical Assistant-
-Opened and closed the office
-Cleared voicemails
- Scheduled appointments
- Answered phone calls
-Prepped each room before each appointment and cleaned up after every appointment. -I also performed follow up phone calls and called in medical prescriptions
-Completed externship with this office, urinalysis test.
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