High School Customer Experience

Lyric McGee

**** ***** **, **** *****, Texas, ***33, US • 817-***-**** • *************@*****.***

Dedicated to improving the customer experience.

Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Individual who is able to work hard in a fast-paced, ever-changing environment. Dedicated to accurate record-keeping, workplace safety, and problem-solving in a timely manner. Excellent safety and attention to detail.

Quick learner

Time management skills

Product ordering

Order fulfillment

Team building

Shipping procedures understanding

High School - 2023

Everman Joe C. Bean High School - Everman, TX

Warehouse Packer - February, 2023 to June, 2023

Alcon Laboratories, Inc - Fort Worth, TX

Checked them for damage or other issues before packing products into boxes. Inspected areas for cleanliness and obstructions, and I removed cartons and boxes to keep work areas clutter-free for easy movement. Inspected packages and merchandise for damage and promptly notified vendors, including boxes and product, of any issues, requesting replacements.

Kept the warehouse clean and organized to maximize team efficiency and productivity. Improved packing procedures by keeping detailed records of the daily stock packing of over pounds, and identifying areas for improvement. Shipped materials and assisted with boxing, packing, labeling, and document preparation. Packed merchandise into specific packages based on the dimensions of the items. Worker - May, 2022 to July, 2022

Urban Air Trampoline and Adventure Park - Fort Worth, TX Kept a high level of cleanliness and sanitation.

Was in charge of keeping the dining room, lobby, and service areas clean. Moved and arranged tables, chairs, and place settings, as well as organized seating for groups with special needs. All equipment was operated and sanitized in a safe and proper manner by me. Was able to quickly and effectively resolve guest complaints. Followed all of the company's policies, procedures, and performance standards. Provided excellent service by creating a warm and welcoming environment. Produced parts and assemblies in a timely and efficient manner while maintaining tight tolerances. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Cashier - February, 2021 to May, 2021

Papa Johns Pizza - Burleson, TX

Kept well-stocked cashier lanes and store shelves to promote strong sales. Processed new orders quickly and accurately, completing numbers and daily transactions. Help customers by guiding them and answering their questions. Am in charge of taking orders from customers.

Counted cash in the register drawer to keep the register balanced at the start and end of each shift. Put things on shelves and organize them.

Reconciled the cash drawer, accounting for errors and resolving discrepancies at the start and end of each shift. Wrapped and bagged items for customers to protect them from damage and make them easier to transport. Handled customer complaints and took the necessary steps to resolve their problems. Am in charge of issuing receipts, refunds, change, and tickets. Checked customer prices and processed sales by scanning barcodes.

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