Project Manager Customer Service

RAYMOND MILLER

*** ************* *** **********, ** 19709 · 302-***-****

*************@*****.***

EXPERIENCE

JUNE 2017-PRESENT

PROJECT MANAGER, BAYSHORE TRANSPORTATION (DE)

My duties include project management, dispatching, and handling routed deliveries as the point of contact for clients and team from start to finish of the project. MAY 2007-JUNE 2017

RESTORATIVE NURSE ASSISTANT/RESTORATIVE PROGRAM HEAD, HIGHFIELD MASONIC HOME OF DE

I provided clinical occupational, speech, language, and exercise services to meet individual client restorative care needs. I introduced strategies and routines to build client functionality levels towards recuperation, strength/stamina improvement, and eventual discharge goals. I implemented and delivered active assist and passive range of motion services, as well as resistance/strengthening, ambulation, and transfer exercises. I also provided ADL services. I was promoted to Restorative Program Head over 9 internal applicants.

MAY 1988-MAY 2007

PROJECT MANAGER/CONTRACT MOVER, UNITED VAN LINES/ALLIED BAYSHORE TRANSPORTATION (DE)

I planned and supervised commercial and residential relocations, established/maintained strong corporate client relationships, and researched and resolved incidents or discrepancies. In addition, I developed/implemented strategies that improved project quality, service delivery, and client satisfaction.

EDUCATION

2021

PHYSICAL THERAPY ASSISTANT, PENN FOSTER COLLEGE

I received my diploma.

2010

NURSING ASSISTANT, DAWN CAREER INSTITUTE

I received my diploma.

30 BUSINESS CREDITS, GOLDEY-BEACOM COLLEGE/WILMINGTON UNIVERSITY SKILLS

• Excellent Customer Service

• Dependable

• Motivated

• Detail Oriented

• Excellent Organizational

Skills

• Takes Initiative

• Dedicated

• Team Player

REFERENCES

AVAILABLE UPON REQUEST

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