Data Entry Customer Service
Resume:
Mecedo Carson
Experienced Data Entry Front Desk Professional with Five Star Average Customer
Satisfaction Rating
Canton, MS 39046
**************@*****.***
Hardworking professional is seeking a challenging position to utilize education 5+ years of data analytics skills in the field of healthcare. Qualified by demonstrated competencies in R and Python programming, data visualization, and extensive research and presentation capabilities to convey complex information.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Problem Solver Specialist
Amazon fullfillment - Canton, MS
August 2022 to Present
• Assists customers with problem orders that have been lost, delayed or damaged.
• Give feedback to fellow associates on their work quality of work.
• Assists management in training of new hires during peak seasons.
• Interacts as an ambassador with associates in the inbound department by giving them a tour of the facility and to find out their needs and challenges. Healthcare Receptionist
Mississippi State Department of Health (MSDH) - Jackson, MS July 2021 to August 2022
• Greet and attend to patients in person and over the phone.
• Professionally assist doctors, staff, visitors, and patients.
• Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
• Answer all phone calls in a professional and courteous manner.
• Perform all duties within HIPAA regulations.
More items...
Data Analyst
Vantec Hitachi Transportation Systems USA, Inc. - Canton, MS November 2014 to July 2021
• Data cleaning and preparation
• Data analysis and exploration
• Statistical knowledge
• Creating data visualizations
• Creating dashboards and reports
• Writing and communication
• Domain knowledge
• Problem solving
Education
Hsd
MS
May 1998 to May 2002
Skills
• Data Warehouse
• Multitasking. Communicating. Prioritizing tasks. Being dependable and keeping records (2 years)
• Microsoft SQL Server
• Software troubleshooting
• Customer service
• Clerical experience
• Tableau
• SQL
• Data entry
Contact this candidate