Front Desk Customer Service
Resume:
Martha Sandoval
Muscoy, CA *****
*********@*****.***
Seeking a position working where I can utilize my current customer service/ front desk experience, interpersonal/bilingual skills, 48 years of experience teaching, and social service skills. Willing to relocate: Anywhere in USA, or Canada.
Authorized to work in the US for any employer
Work Experience
Associate Warehouse
Amazon warehouse lbg8 - Rialto, CA
September 2020 to July 2022
I've learned to use the pallet jack, sorting packages on the pallets, scanning for the code on each box, and placing them in the proper pallet, to be rapped and be ready to be placed into the truck. Teacher II
Volunteers of America - San Bernardino, CA
February 2019 to June 2019
Taught early head start program ages 2 1/2 years old. Providing a developmentally appropriate learning environment that recognizes and supports the individual strengths and needs of children. Established to maintain a physically and emotionally safe indoor and outdoor environment that nurtures the natural, individual development of the whole child.
Procuring a learning environment that is inclusive of children with special needs and that respects gender, culture, language, ethnicity/family composition. Encourage and facilitate play and problem- solving among children. Plan and furnished a balanced daily program of child- initiated and adult-initiated activities. Employed developmental information from observations and knowledge of children’s interests in planning. Maintain perception of the health and safety of children, allocated first aid as necessary. Assisted children in developing self-help skills.
Defined and retained constructively communication with families. Maintained a developmental profile for each child that was based on written observations and work samplings. Conducted two parent/teacher conferences for each child. Instructional Aide
YMCA - Jurupa, CA
April 2014 to April 2017
• Responsibilities
• Working with Infant and Toddlers. Assist teachers setting up Arts and Crafts centers, anecdotes, running records, and scaffolding of children, ratio count, prepare tables for breakfast/ lunch/ snack, a floater for preschoolers and after school age children. Break Instructional aides for breaks-lunches. Supervise children inside and outside play.
Assistant Teacher
Nati Fuentes Child Development - Riverside, CA
July 2010 to August 2013
Responsibilities:
Was an Assistant Teacher-Floater helped teachers in all six rooms, Arts, Crafts, read stories, set tables for painting, counting child-teacher ratio for snack and lunch. Supervised during indoor activities, and outside play.
Associate Teacher
Presbyterian Child Care - San Bernardino, CA
July 2007 to July 2010
Responsibilities:
Teacher Sub, worked with children ages 0-5 years old, helped teacher supervise children outdoor play, preparing bottles and meals for the infants, read stories, finger plays, art, puppets, etc. Tutor
Catholic Charities - San Bernardino, CA
February 2008 to June 2008
Length: 4 months
Duties: Tutor parolee juveniles in the CASHEW exam, so they could acquire a high school diploma. Instructional Aide
Children's Center of Riverside - Riverside, CA
April 2003 to April 2005
Responsibility : Worked as a teacher's assistant w/ atypical children ages 3 and 4 with behavior issues,visual impaired, cerebral palsy, down syndrome. I redirected children's behavior. I also worked in a home program. Visited children at home. Implemented therapy of play, Greenspan floor time, behavior analysis.
Education
M.A. in Clinical Mental Health Counseling
Union Institute & University - Los Angeles, CA
January 2023 to Present
Master in studies of Integral and Holistic Medicine Online school in Spanish - Florida
October 2022 to Present
B.S. in Child and Adolescent Development
Union Institute & University - Cincinnati, OH
November 2016 to June 2018
Skills
• Teaching
• retail sales (8 years)
• CPR
• Organizational Skills
• Classroom Management
• Preschool Experience
• Microsoft Office
• Data collection
• Autism experience
• Applied behavior analysis
• Continuous improvement
• Curriculum Development
• Microsoft Word
• Data entry
• Computer literacy
• Social Work
• Case Management
• Front desk
• Administrative experience
• Warehouse experience
• Computer skills
• Supervising experience
• Leadership
• Hotel experience (10+ years)
• Human resources
• Developmental disabilities experience
• Childcare
• Communication skills
• English
• Spanish
• Behavior Management
• Tutoring
• Experience with children
Certifications and Licenses
Professional Educator License
First Aid Certification
Teaching Certification
Child Development Associate Certification
CPR Certification
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