Objectives
Seeking a career position where my abilities will continue to be developed and be effectively utilized. Ideally, a position which will allow professional growth and advancement.
Experience
Premise Health, Center for Living Well, Lake Buena Vista, Fl – Front Office Manager
2022-present
Oversee daily operations of the front office.
Manage team member PTO/shift swaps.
Manage Revenue Cycle Management Work queues.
Collaborate with leaders to maintain and implement policies and procedures.
Urological Clinic of Valdosta, PC, Valdosta Ga – Administrative Office Manager
2018-2022
Manage clinic and administrative staff.
Accounts payable/receivable
Medical Scribe
Variety of duties throughout the office setting
Tifton Woman’s Center a UOG Practice, Tifton, Ga – Patient Access Representative
2017- 2018
Answer patient and physician office calls, schedule patient appointments for multiple providers
Check patients in/out, collect co-pays as needed and post patient payments, daily bank deposit
Enter daily charges for Tifton Woman’s Center Practice
Tiftarea Urology, Tifton, Ga – Patient Access Representative
2013-2017
Verify insurance benefits
Answer patient and physician office calls, schedule patient appointments
Check patients in/out, collect co-pays and post patient payments
Enter charges for Annual Exams
Scheduled and obtained consent for same day procedures at the Ambulatory Surgery Center
Worked check in as needed at Ambulatory Surgery Center
Promoted from Check-Out clerk to Check-In Office Specialist
Education
Grace Baptist Christian School, Tifton, Ga
Earned Diploma in 2002
Wiregrass Georgia Technical College, Valdosta, Ga
Completed core classes for Practical Nursing Program and Business Management Technology Program
References
Jennifer Lumsden, RN, Tift Regional Medical Center, Tifton, Ga
Dr. Mike Chiang, MD, Retired Urological Clinic of Valdosta, Valdosta, Ga
Angela Brooker, Surgery Coordinator, Urological Clinic of Valdosta, Valdosta, Ga