Charlotte Dalsgaard
Miami, FL *****
******************@*****.***
PROFESSIONAL EXPERIENCE
Restaurant Manager January 2022 to Present
Flannigans Pinecrest & Doral, FL
Annual sales of $10.50 Million
Oversee 75+ employees
Responsible for overseeing operations of the restaurant
Hiring and training and scheduling of all employees
Oversee inventory, ordering, and cost control systems
Coordinating and optimizing front-of-house and back-of-house operations
Controlling operational costs and promoting efficiency
Weekly, monthly, and annual financial reporting
Manage all paperwork and cash duties
Accomplishes department objectives by managing staff, planning and evaluating department activities
Ensures a safe, secure, and legal work environment
Responsible for maintaining the Company standards of products, services, and quality
Develops personal growth opportunities
Work with staff and management to provide excellence in customer services
Addressed complaints and resolved problems with both staff and customers MET Supervisor June 2017- December 2021
Home Depot Miami, FL
Merchandising projects
Planogram maintenance
Overhead organization and display maintenance designed to enhance the customer experience.
Ensure that the products are stocked and properly merchandised
Keeping safety, accuracy, and efficiency at the forefront
Implement standard service standards throughout all store divisions. Restaurant Manager December 2010- June 2017
Sports Grill Miami, FL
Responsible for overseeing operations of the restaurant
Hiring and training and scheduling of all employees
Oversee inventory, ordering, and cost control systems
Ensuring incoming staff complies with company policy
Maintaining safety and food quality standards
Keeping customers happy and managing complaints
EDUCATION
HIGH SCHOOL DIPLOMA, JUNE 1998
KILLIAN HIGH SCHOOL