SKILLS
PROFESSIONAL SUMMARY
WORK HISTORY
EDUCATION
CYNTHIA MEJIA
702-***-**** • **********@*****.*** • Las Vegas, NV 89123 Cordial Cocktail Waitress with outstanding knowledge of bar services, bartending and waitressing. Fantastic multitasking skills with proven history of excellent service. Dedicated to maximizing sales and customer satisfaction. Well-versed in managing high-volume shifts while consistently performing with efficiency and enthusiasm.
Safety Monitoring
Complaint Resolution
Knowledge of Identification
Regulations
Craft Beer Expertise
Cleaning and Sanitization
Accurate Cash Handling
Apr 2005 - Oct 2022
Las Vegas, NV
Cocktail Server / Bellagio Hotel And Casino
Determined customer preferences to suggest appropriate cocktails and increase sales.
Anticipated guest needs and provided proactive service. Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave. Maintained clean and organized bar area.
Maximized sales of specials and Type drinks by thoroughly promoting to customers and maintaining great salesmanship. Checked guests' identification before serving alcoholic beverages. Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Apr 2004 - Apr 2005
Las Vegas, NV
Lounge Server / Excalibur Hotel & Casino
Noted dietary requirements when taking down orders. Kept tables clean and ready for next guests.
Suggested courses, drinks and desserts to meet customer needs and accomplish upsell objectives.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Increased sales significantly by upselling higher-end products to customers.
Dec 1997
Las Vegas, NV
Graduate
Valley High School
LANGUAGES
Spanish
Native or Bilingual