MANUELA (NELY) LUJAN

**** * **** *** #****, Westminster, CO 80030 · 720-***-****

adykzn@r.postjobfree.com

Customer-focused, detail-oriented and computer-savvy, receptionist as well as having medical industry experience. Personable and courteous in all interactions with customers and team members and skilled at anticipating office needs.

EXPERIENCE

07/2022– 12/2022

MEDICAL FILE PROCESSOR, PINNACOL ASSURANCE

Processing and prepping customer medical documents for insurance company

Scanning files into customer database

03/2020– 04/2020

FRONT DESK RECEPTIONIST, LivANOVA

Greeted customers and directed them to conference rooms or appointments

Answered incoming calls and transferred calls to the correct departments

05/2019– 09/2019

FRONT OFFICE RECEPTIONIST, EXCEL PERSONNEL/FIORE AND SON’s Inc.

Greeted customers and directed them to conference rooms or appointments

Answered incoming calls and transferred calls to the correct departments

Managed purchases and emailed accounting department

01/2018– 02/2019

FRONT DESK CONCIERGE, Metro Urgent Care

Registered patients, verified insurance and received copays

Answered incoming calls and provided call backs

Scanned all medical records, insurance cards and IDs

Handled all other office duties as assigned and traveled to scheduled clinics within company

10/2010– 01/2012

MEDICAL RECORD KEEPING CLERK III, THe Geo Aurora Detention Center

Filed necessary information for detainee

Answered phones

Assisted with outside medical appointments

EDUCATION

JULY 1990

GENERAL EDUCATION DEVELOPMENT, Western Nebraska Community College

SKILLS

Computer Programs: Docutap, MS Office, Nextgen

Typing Speed of 45 WPM

Front Desk Reception

Fluent in Spanish and English

HIPAA Rules and Regulations

Insurance Verifications

REFERENCES

VICTOR DURAN - FIORE AND SON’s Inc. Manager - 970-***-****

Cheryl Curtis - Head Nurse Supervisor - 720-***-****

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