Interpersonal skills, Word, Excel.
Resume:
Mansfield Texas *****
***************@*****.***
Arthur Muzzicato
SKILLS
Training for Staff Trainers
Mentoring
Goal Oriented
Team Player
Interdepartmental Communication
Spreadsheet and Report Generation
Attention to Detail
Order Pulling
Exceptional Time Management Skills
Staff Management
Excellent verbal and written communication skills
Working knowledge of PowerPoint, Adobe, and Microsoft Word, & WCS. Extensive Training in various verbal de-escalation techniques. EXPERIENCE
Mouser Electronics, 1000 North Main Street Mansfield Texas 76063
— SCA-Level 2 Order Puller
November 2021 - PRESENT
● Check Orders for completeness and accuracy.
● Alternated products using the First in First out approach.
● Crossed Trained in Auto-store, Chips, & MSL.
● Assisted in Training new Associates in Auto-store and day to day order pulling.
● Demonstrated leadership skills by working on projects from start to finish
Texas Department of Family and Protective Services,1501 Circle Drive Fort Worth Texas 76119 — Investigator/Field training officer
February 2014 - January 2015
● Carefully documented statements and findings of investigations.
● Documented findings and prepared detailed reports.
● Supervised and motivated four field investigators and collaborated with personnel to identify areas of strengths and weaknesses. Texas Departmentof Criminal Justice, Sherman Texas 75090 — Parole Officer/ Field training officer.
January 2002 - February 2014
● Handled a caseload of over 100 cases monthly.
● Trained new officers on proper field techniques and procedures.
● Collaborated with attorneys, courts,and law enforcement, and acted as a court liaison on a regular basis on Parole violation cases. Texas Department of Criminal Justice, 1500 Langdon Road Dallas Texas 75241- Correctional Office/Staff Trainer
January 2002- February 2014
● Prepared,processed,and maintained detailed logs and daily reports
● Addressed inquiries from the general public,inmates,and staff.
● Trained Officers and staff on policy, procedures, and expectations.
● Ensured all training was properly documented and filed in the appropriate computer systems and employee folders.
EDUCATION
Kaplan University, Davenport Iowa— Bachelors of Science in Criminal Justice.
AWARDS
Graduated Cum Laude.
Trainer/Officer of the Month five times.
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