Customer service representative

LaKia M. Woods

*** **** ****** **

Gastonia, NC *8056

Phone: 704-***-****

Alt Phone:

***********@*****.***

Abilities

Office Clerical Skills, Office Assistant Skills

Shipping/Receiving Wearhouse Clerk Skills

Afterschool Program Skills

Housekeeping/Dietary Aide

Van Driver/ Bus Monitor

Wearhouse Picking/Package Skills

Retail Associate Skills

Employment History

10/2016 - 04/2017 Walmart Gastonia, NC

Deli/Bakery Associtate

Clean and sanitize work areas, equipment, utensils, dishes, or silverware. Store food in designated containers and storage areas to prevent spoilage. Portion and wrap the food, or place it directly on plates for service to patrons. Take and record temperature of food and food storage areas, such as refrigerators and freezers. 06/2015 - 08/2016 Express Inn & Suites 1601 Bessemer City Rd, Gastonia, NC Front Desk Office Clerk

Greet, register, and assign rooms to guests of hotels or motels. alt=" " src="https://www.onetonline.org/image/moreinfo.png" /> Contact housekeeping or maintenance staff when guests report problems. alt=" " src="https://www.onetonline.org/image/moreinfo.png" /> Issue room keys and escort instructions to coustmers Make and confirm reservations. alt=" " src="https://www.onetonline.org/image/moreinfo.png" /> Verify customers' credit, and establish how the customer will pay for the accommodation. 09/2014 - 02/2015 Pacifice Coast Feathers lowell, NC Shipping&Receiving Clerk

Examine shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy.

Record shipment data, such as weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes.

Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials. Confer or correspond with establishment representatives to rectify problems, such as damages 09/2013 - 10/2013 DMSI Charlotte, NC

Packer

Loaded materials and products into package processing equipment. Cleaned containers, materials, supplies, or work areas, using cleaning solutions and hand tools. 08/2012 - 09/2012 Peak's Resources Gastonia, NC

Dietary Aide

Cooked foodstuffs according to menus, special dietary or nutritional restrictions, or numbers of portions to be served.

Apportioned and served food to facility residents, employees, or patrons. Washed pots, pans, dishes, utensils, and other cooking equipment. 02/2010 - 07/2011 A Chance for Change Shelby, NC

Teacher Assistant / Van Driver Afterschool Program Teach students study skills, note-taking skills, and test-taking strategies. Review class material with students by discussing text, working solutions to problems, or reviewing worksheets or other assignments.

Provide private instruction to individual or small groups of students to improve academic performance, improve occupational skills, or prepare for academic or occupational tests. Drive vehicles over specified routes or to specified destinations according to time schedules, complying with traffic regulations to ensure that passengers have a smooth and safe ride. Park vehicles at loading areas so that passengers can board. Advise passengers to be seated and orderly while on vehicle Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.

Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers. Enforce administration policies and rules governing students. Discuss assigned duties with classroom teachers to coordinate instructional efforts. Education History

n/a kings mtn, NC High School Equivalency Diploma General High School Curriculum References Available on Request

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