Jonathan E. Camacho

805-***-****

adykyr@r.postjobfree.com

Los Angeles, CA

SUMMARY

I am a dedicated and customer-focused server with a well-established reputation for delivering exceptional service in upscale establishments. I excel in creating a warm and inviting atmosphere, paying close attention to the unique needs of each guest. Thriving in fast-paced environments, I possess a strong ability to suggest menu items, offer beverage recommendations and consistently ensure overall guest satisfaction. SKILLS

- Certified ServSafe & T.I.Ps

- POS Systems

- Guest Services

- Multi-tasking / Time management

- Detail- oriented

- Training / Mentoring

WORK EXPERIENCE

The London Hotel- West Hollywood, CA June 2022- June 2023 Server, Pool Server, Banquet Server

- Cultivated a pleasant and inviting atmosphere in a prestigious 5-star environment.

- Demonstrated extensive knowledge of menu items, chef specialties, and appropriate beverage pairings, enhancing guests' dining experiences.

- Excelled in a fast-paced environment, effectively managing high volumes of requests with precision and professionalism.

- Maintained accuracy in handling financial transactions, including totaling charges, issuing bills, accepting payments, and delivering change or credit card slips. Lido Restaurant at Dolphin Bay Resort & Spa - Pismo Beach, CA April 2021 - May 2022 Server, Barback, Pool Server, Banquet Server, Server Trainer

(AAA Four Diamond Resort)

- Delivered an optimal guest experience, exceeding expectations and ensuring satisfaction.

- Provided comprehensive training to new servers, familiarizing them with the company culture and service standards.

- Exhibited exceptional bartending skills, efficiently preparing and serving drinks to bar patrons.

- Managed orders and facilitated financial transactions using Point of Sale systems, ensuring accuracy and efficiency.

- Demonstrated proficiency in wine pairings and knowledge of alcoholic beverages. Cracker Barrel Old Country Store, Santa Maria, CA January 2019 - March 2022 Server, Server Trainer

- Thrived in a fast-paced environment, utilizing quick thinking to deliver prompt and efficient service.

- Resolved customer concerns promptly and effectively, maintaining a high level of customer satisfaction.

- Anticipated guests' needs and addressed all requests promptly, providing personalized and attentive service.

- Played a key role in training new servers, imparting knowledge and skills to uphold service standards. EDUCATION

Ernest Righetti High School - Graduated

August 2014 - June 2017, Santa Maria, CA

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