Customer Service Entry Level

CAREER OBJECTIVE

EXPERIENCE

EDUCATION

ADDITIONAL SKILLS

CERTIFICATIONS

SOFTWARE

LaShonda Tyler

*** ********** ***** **** *

Dayton, OH, 45414

937-***-****

**************@*****.***

Quality Oriented entry-level Business of Science in Business Administration degree who is dedicated to learn all levels with proper training, development and performance growth in the workplace environment. Premier Health Partners

Patient Care Technician

Dayton, OH

Mar 2017 - Present

• Observing, documenting and reporting on patients' daily care.

• Reporting to nurses on all concerns and developments with patients' care. Assisting with patients daily activities such as bathing, hair grooming, communicate with patients' to ascertain or social and emotional support.

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• Collect specimens, such as urine.

• Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet. Siena Woods Health and Rehabilitation Center

Nursing Assistant

Dayton, OH

May 2007 - Nov 2017

• Communicate with patients to ascertain feelings or need for assistance or social and emotional support. Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.

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Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.

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INDIANA WESLEYAN UNIVERSITY Marion, IN

Bachelor of Science (B.S.) Business Administration

• Effective communication

• Customer Service

• Time Management

• Critical Thinking

• Teamwork

• Interpersonal skills

• Emotional Intelligence skills

• Ohio Board of Health (Nurse Aide)

• Certificate of Achievement 2021 Medical Surgical Competencies

• Acknowledgement of showing great teamwork

• Two-time (Hero Nominee) award

• Certificate of Completion (Conflict of Interest)

• Certificate of Completion (HIPPA Compliance

"Epic" systems corporation

EMR (Electronic Medical Records) used for large hospitals Microsoft Office

331 Timberlake Drive Bldg 9 Dayton, OH, 45414 937-***-**** **************@*****.***

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