Customer Service Data Entry

Jimmy Hendricks

***** * **** ****** ***** // Independence, MO 64055

785-***-**** // *******************@*****.***

Profile

Strong, dependable Warehouse Team Leader who understands how to motivate workers to achieve daily, weekly, and monthly production goals. An experienced associate who understands all the production platforms such as: inventory control, shipping/receiving, forklift/pallet jack operation, and other warehousing procedures. Experience

Lead Warehouse Associate – Assist warehouse supervisor in planning and presenting department daily goals for start-up meetings. Also, assist supervisor with coordination of shipping and receiving schedules. Operate powered industrial trucks to load and unload materials and deliveries and move them to and from storage areas, machines and loading docks, into railroad cars or trucks or storage facilities and training others to do the same. Provide guidance, support, and direction to other employees in the performance of all duties. PrimeSource Building Products, 06/2021 to Present

Warehouse Team Lead – Analyze client’s provided daily schedule to adjust staffing needs. Unload/position freight on dock to optimize efficiency. Oversee small teams of employees organizing and palletizing mixed freight. Conduct transactions and billing through web-based payment processing system. Communicate concerns, updates, estimated completion times with customer. Support supervisor in team development; assist with training, assessment, and coaching of associates. Eclipse IA, 12/2006 to 06/2021

Independent Living Advocate – Acted on behalf of individuals with a disability or acted to encourage the individuals to act on his own behalf to deal with administrative procedures or various agencies, settle disputes, secure various entitlements and financial assistance, safeguard legal and human rights, and obtaining Social Security, Medicaid, and Medicare benefits.

Topeka Independent Living Center, 06/2003 to 12/2006 Inventory Clerk – Receive, unpack, and verify invoices. Record accurate receiving reports. Report shortages and damaged material. Data entry for inventory records. Reach truck, order picker, forklift experience. Traco Manufacturing Company, 10/1999 to 06/2003

Skills

Customer service Accuracy Good communication

Recording keeping Task prioritization RF scanners

Shipping and receiving Maintain and stock inventory Loading and unloading Education

Kaw Area Technical Institute Topeka, KS 1999

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