ARI SITNIK, B.A.

* ******* **** ***** ****, ON M*H 3H8

647-***-**** adyku9@r.postjobfree.com LinkedIn: ca.linkedin.com/in/asitnik OBJECTIVE: SYSTEMS ADMINISTRATOR/ IT MANAGER

HIGHLIGHTS OF QUALIFICATIONS

Over 10 years of extended experience as System Administrator and IT Specialist

Resourceful, finds growth using technology in cost-efficient, effective manners

Able to present, explain, obtain buy-out, and train in non-technical terms all user, management, and executive levels

Demonstrated skills in research and documentation such as inventories, policies and procedures

Proven team management abilities with successful summer upgrades

Excellent skills in project management

Outstanding communication and customer service skills

Proficient in English, Brazilian Portuguese, Spanish and Hebrew

Valid Ontario Driver License (G) and access to a vehicle

Passionate about technology and education

TECHNICAL SKILLS

Desktops, laptops, and workstations (Windows, Mac OSX, Chrome OS, Linux)

Smart-phones and tablets (Windows, MacOs X, iOS, Blackberry, and Android)

Windows Servers (File/Print and DFS, Microsoft Exchange Server, Active Directory, Group Policies)

Basic to Intermediate Linux experience (mainly Ubuntu desktop and Raspberry Pi Raspbian)

Printers, scanners, SmartBoards, projectors, multimedia equipment

Switches, firewalls, routers (Cisco, D-Link, DD-WRT, Dell, Fortinet, HP, Juniper)

Cabling: basic installation and troubleshooting

Hardware and software installation, troubleshooting, repair and configuration

Wired and wireless networking (TCP/IP)

Remote access software (RDP, VNC, TeamViewer, LogMeIn, Telnet, SSH, VPN, ScreenConnect, etc.)

Backup software for servers and desktops (Symantec, Acronis, Veeam, etc.)

Anti-Virus software for servers and desktops (Symantec, Kaspersky, Webroot, etc.)

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Web filtering (WebSense, iPrism, Cisco Umbrella)

ConnectWise Manage and Automate (formerly Labtech)

Blackbaud (Financial Edge, Education Edge, Raisers Edge)

Citrix Xen Server and desktop client

Google Apps use, configuration, and administration (including devices)

iPad administration via Apple Configurator (also familiar with other MDMs)

Open Source software (LibreOffice, VLC, 7-Zip, etc.)

Security cameras, video recorders, and voice dialling systems ARI SITNIK

647-***-**** adyku9@r.postjobfree.com LinkedIn: ca.linkedin.com/in/asitnik Service Desk Engineer

Databit, Inc. Mahwah, NJ 2016-Present

Provides remote technical support for MSP clients across various industries and locations

Support includes servers, desktops and peripherals, networking equipment, documentation, etc. Systems Administrator / IT Support Specialist

Associated Hebrew Schools of Toronto Toronto, ON 2006-2015

Performed hardware and software setup, installation, configuration and modification, regular and preventive maintenance, repair, upkeep, and backup of a four-campus city-wide school network with over 700 workstations, 15 servers, 100 printers and network devices, 100 handheld devices, 75 SmartBoards and projectors, numerous BYOD units, a staff body of over 200, and 1500 students

Diagnosed system hardware, software and operator problems both on site and remotely, and tested with users to verify solutions

Designed and precisely implemented a new file sharing structure

Enhanced privacy and security for staff and students

Researched and interviewed new contractors, providers and vendors, requested quotes for minor and major equipment upgrades, and prepared for review by the Executive

Researched alternatives to existing systems and saved $50K in one occasion

Recommended changes in procedures and quality control standards

Implemented enhanced compliance with anti-piracy laws and resolved software licensing conflicts

Interviewed, hired, evaluated, managed, and supervised temporary staff for summer upgrades and other occasional projects

Researched, tested, evaluated, recommended, purchased, and implemented both hardware and software educational solutions compatible with existing infrastructure and with forward-looking to upcoming upgrades

Compiled and edited instruction manuals, trained and collaborated with teachers on training of staff, students, and parents

Processed from compilation to presentation and implementation new, comprehensive, future-proof versions of technology usage policies for students, teachers, and school staff

Took essential roles implementing a technologically safe school environment, compliant with Ontario legislation, the school’s technology plans, and policies

Enhanced information sharing process and shortened timeline requirements Consultant

Just Ask Enterprises Toronto, ON 2001-Present

Provided consulting and support services for residential and business clients.

Installed, maintained, repaired PC, server hardware, software, peripherals, and networks EDUCATION

Network and Internet Support Professional Honours Diploma The Institute for Computer Studies Toronto, ON 1999

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