Customer Service Call Center
Resume:
Hello I’m
Rosemary Paz
Salinas, Ca 93901
rosemary_ ***@*****.***
Qualifications
I have years of Medical Front and Back Office experience, Knowledge of Medical Terminology, Medical Insurance Verification, Computer Skills, Excellent Communication and Customer Service Skills, Great Multi-Tasking and Clerical Skills, Very Organized, Polite, Professional and Reliable Experience
April 2018-Present
Shared Imaging, Streamwood, Il (Monterey)- PET/CT Tech Aide
● Assist Technologist with PET/CT Scans
● Assist Patients to and from facility out to Scranner Trailer
● Keep trailer stocked with Medical Supplies
● Enter Patients info and Diagnosis into computer system February 2014-November 2017
Barnard Dermatology, Monterey, Ca - Call Center/Receptionist
● Checked Patients in and out
● Collected co-pays and payments
● Answered all calls and scheduled appointments
● Verified Insurance and Authorizations
● Scheduled In office procedures
October 2009-November 2013
Central Coast Urology, Monterey, Ca - Receptionist
● Checked Patients in and out, Scheduled appointments
● Answered all calls
● Collected co-pays and payments
● Assisted patients to exam rooms, turned over and cleaned rooms
● Scheduled surgeries and Diagnostic tests
● Called in prescriptions and refills
Education
Salinas High School Salinas, Ca 1988-1992- HS Diploma
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