Customer Service Data Entry (Remote only)

**** ********* ***; San Diego, CA *****

CELL ***- 583- 6799 • E - MAIL adykr4@r.postjobfree.com

RENEE POBLANO

OBJECTIVE

A career where I can utilize my diverse experience in customer service; sales, marketing and administration. Along with attention to detail and leadership skills to secure and grow new clientele with a positive, can-do up attitude.

SUMMARY OF QUALIFICATIONS

Innovative detail oriented and hard-working professional with over 40 years of experience in sales, marketing and customer service. My strengths are in building client relationships, communication skills, and a certified networker. Additional experience in payroll, accounts reccievable, and payable, Human resources, hiring and training new employees, effective multi tasking, caregiving, event planning, community relations and much miore. PROFESSIONAL EXPERIENCE

2015 - Dec 2018 Killion Induistries LLC

Vista CA

Executive Administrator / Project Engineer

• Enigineered multi-million dollar Walmart Project; manufacturining checklanes, cooridinating quanities and custom orders, tagging, preparing shipment loads, invoicing, AR/AP accounting, customer service

• Answered all incoming calls

• Processed all parts orders

• Processed all small checklane orders

• Data entry all hours worked in warehouse per job, prepared for weekly payroll

• Processed all mail incoming/outgoing

• Managed and worked all front desk duties

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2012 - Oct 2015 Independant Contractor

Carlsbad, CA

24/7 Caregiver for a parapeledgic Man

• Dressed, bathed, emptied catherter bag, changed diaper, prepared meals daily

• Changed baloon catheter weekly

• Trasnsported patient to and from doctor appointments

• Cared for patient medically, physically, mentally and emotionally 2008 – Present Carlsbad Gourmet

Carlsbad, CA

Marketing & Sales Consultant

• Processing online orders

• Customer service small desert store, taking orders, making desert, serving customers, demonstrating strong team work, opening/closing tasks, stocking, preparing food

Cold calling for new business.

Clients range from Street Fairs, hosting community events from small to large County Fairs.

Giving public food demonstrations, helping with packaging design and production.

Working with Ingredient specialist to determine exact percentages in each bottle/package according to weight.

Specializing with product placement and presenting it to the public to increase sales per event.

Event Planning and Promotional opportunities to schedule annually. 2004 - June 2009 Anything Imprinted

San Marcos, CA

Marketing & Sales Manager

Manage maintained accounts over $100k dollars annually sales.

Experienced growth by increasing sales. Usually ranging anywhere between 100K – 200K.

Taking care of all incoming and outgoing sales.

Gathering material and research for marketing campaigns that have turned into new revenue by a min of 20% year over year.

Trained and developed new employees.

Processed all online orders.

Resolve any customer complaints and concerns.

2002 - 2004 Lowes Home Improvement

Vista, CA

Delivery & Returns Manager

Dispatched all drivers

Took care of customer services calls

Scheduled delivery orders and made sure each truck was loaded efficiently and left the dock on time.

1998-2002 Prime Tile

Oceanside, CA

Office Manager – Administrative

Answered all phone lines.

Dispatched drivers on schedule.

Accounts Receivable & Payable.

Microsoft Office and Data Entry.

Prepared PowerPoint presentations.

EDUCATION

2013 Servsafe Natioinal Restaurant Assoc.

San Diego, CA

Certified - 8 week course completed Certificate #100*****-**** Foodhandler Education Certificate

San Diego, CA

Certified Food Handler - Card #F23279

2008 Referral Institute

Oceanside, CA

Certified Networker – 16 week course completed

2007 Frontier Trainings by Clinton Swaine

San Diego, CA

Certified Business Training – 36 hour course completed 1983 San Dieguito High School

Encinitas, CA

Graduation completed

PROFESSIONAL AFFILIATIONS

Carlsbad Chamber of Commerce – Ambassador since 2009 REFERENCES:

Available Upon Request

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