Software Engineer Customer Service

Ashley Ortiz

Dallas, Tx *****.*******.**@*****.*** 469-***-**** http://AshleyOrtiz2002.github.io/ashleys-portfolio Education

El Centro College Dallas, Tx

Bachelor Computer Science August 2020 - Present

YearUp Dallas, Tx

Degree in Application Development Training January 2023 - Present Work Experience

J.P Morgan Chase Plano, Tx

Software Engineer Intern January 2023 - Present

• Created a space where the team could share and collaborate on initiatives, using AJAX I was able to eliminate the need for page refreshes, enabling real-time updates and instant collaboration among team members. Users could then share and access documents as well as send updates

• Using Redux in React I established a smooth data flow that kept information up to date in real time to eliminate the need for manual updates and redundant data entry

• Built a reusable UI component library using Bootstrap and SCSS. Create a collection of styled and customized components that can be easily incorporated into future projects, saving development time and ensuring consistent design patterns

• Developed a dynamic multi-page website using React Router to enable seamless navigation between sections and pages. Implemented an intuitive navigation menu or sidebar, enhancing user experience and facilitating effortless content exploration

Walmart Garland, Tx

Team Lead July 2020 - October 2022

• Directed a team of associates to efficiently complete tasks and minimize workload while maintaining a high level of customer service

• Worked with sales and store leadership to understand sales floor redesigns and better product placement to increase customer engagement and sales

• Analyzed and reported sales and inventory data to store management Verizon Iriving, Tx

Software Engineer Intern May 2019 - August 2019

• Used APIs to enhance the functionality and security of user logins and authentication allowing users to log in through existing accounts from popular platforms, eliminating the need for users to create new credentials while maintaining the necessary security measures

• Gained a deeper understanding of the development lifecycle, the knowledge and skills shared with me enhanced my capabilities and enabled me to deliver high-quality web applications

• Collaborated closely with cross-functional teams to drive a redesign and optimization of webpages, using JavaScript, HTML, CSS, and React we transformed design concepts into fully functional webpages ensure a smooth user experience

Skills

Programming Languages: JavaScript, Python, HTML5, CSS3, SQL, Typescript, XML, Sass Web Technologies and APIs: React, AJAX, RESTful API, JSON, Redux, JQuery, Node.js, Bootstrap, Tailwind Projects

Quiz Application

Developed a full-stack online quiz application using HTML5, Tailwind CSS, Sass, Node.js, and Express.js. Created interactive quizzes with score calculation, user feedback, and secure data flow. Implemented user authentication using JSON Web Tokens (JWT) for enhanced security. Resulted in a visually appealing, user-friendly, and secure online quiz platform

Portfolio

Developed a responsive portfolio website using React and Tailwind CSS, showcasing projects, skills, and qualifications. Leveraged HTML5, CSS3, and JavaScript to create a dynamic user interface that adapts seamlessly to different screen sizes. Implemented modern design principles and utilized Tailwind CSS for streamlined styling and layout. Demonstrated proficiency in front-end development, responsive web design, and optimization techniques

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