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Project Manager Customer Service

Location:
Grand Rapids, MI
Posted:
July 28, 2023

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Resume:

Rashed Taher

**** ********* **,

Grand Rapids, MI 49508

adyko4@r.postjobfree.com, cell 616-***-****

Launch Engineering / Program Management / Commercial Operations / Plant Management Misc. Industry experience since 1990 - determining feasibility of buying products and establishing price objectives for contract transactions with a healthy margin. Advocating continuous improvement through lean manufacturing systemic methodology and assisting with six sigma tools to reduce waste. Selected Achievement Highlights

Transformed struggling cost estimating department into a growing and profitable entity. Improved company’s commercial system.

Produced annual sales increases under challenging, shifting conditions and in downturn markets. Rebuilt and rejuvenated leadership teams into unified, top-performing, highly motivated teams. Negotiated contracts with the OEM with a healthy margin. PROFESSIONAL EXPERIENCE

Contract Engineer – Impact Business Group, Grand Rapids, MI (Apr. 2023 – Current)

• Support project management and operations per assignments.

• Report schedules, budget and Engineering resources needs to management.

• Analyze processes to identify ways to improve efficiencies and increase productivity. Program Manager – ADAC Automotive, Grand Rapids, MI (May 2019 – Nov. 2022)

• Managed Past Model Service parts, including ship direct, supplier quality, program management, purchase components, inventory control and on time delivery metrics.

• Interacted with the OEMs system portals and all Engineering disciplines in a daily basis.

• Successfully coordinated the transfer of over 1,350-part numbers and 165 tools between Adac’s plants and Suppliers Plants.

• Transferred tools between plants due to footprint consolidation. Commercial Director – Dennen Steel Corp, Grand Rapids, MI (Jan. 2019 – Apr. 2019)

• Maintained commercial department for quoting.

• Supported the conception of continuous improvement that systematically seeks to achieve small incremental changes in processes to improve cost, overhead standards, and quality.

• Reduced cost, eliminated waste, increased productivity, maintained high levels of quality, and thus increasing profit.

• Negotiated manufacturing higher volume quantity products with compressed lead time. Rashed Taher Page 2 of 3 cv 2023

Plant Business Manager – ADAC Automotive, Grand Rapids, MI (Feb. 2010 – Dec. 2018)

• Managed daily plant activities to meet lean manufacturing and business objectives.

• Accountability for all aspects of plant performances, KPI’s and ensure that objectives are attained in a cost-effective manner.

• Directed and coordinated operations for a healthy plant process.

• Assisted MRO Analyst, Procurement and AR/AP departments.

• Assisted with the implementation of ERP, EDI, AX and DDL integrations.

• Negotiated shipping parts under contractual agreements with the OEMs and suppliers.

• Negotiated contracts terms and conditions with OEM directed buyers and material release coordinator for healthy margins and on time parts deliveries.

• Reviewed supplier terms and conditions for best margin per commodity. Cost Analyst - ADAC Automotive, Grand Rapids, MI (Feb. 2008 – Jan. 2010)

• Developed estimating system methods and established departmental work tasks.

• Increased on time estimates responses by using cost structure methodology.

• Reviewed Costs/Prices breakdowns quotes with upper management.

• Improved Service Accounts portfolio with ADAC Automotive during the Automotive beleaguered economic times.

• Assessed Service OEMs quoting systems requirements for best results with procurement department.

Service Programs Manager – ADAC Automotive, Grand Rapids, MI (Mar. 2004 – Jan. 2008)

• Managed customer interface with aftermarket parts, including ship direct, supplier quality, program management, purchasing, inventory control and on time delivery metrics.

• Negotiated shipping parts under a contractual agreement with the OEM and tier two suppliers.

• Negotiated terms and conditions with OEM material release coordinator for on time deliveries.

• Issued on demand engineering bill of materials.

Engineering Systems/Project Manager – ADAC Automotive, Grand Rapids, MI (2000 – 2004)

• Negotiated contractual agreement and reviewed lead time schedules.

• Managed proposals, PSW submissions, project readiness, deliverables, and milestone.

• Increased manufacturing productivity by successfully rebuilding relationships with prior supplier base and OEM Engineering Analysts.

• Developed customer service support for negotiation with OEM material handlers release department.

• Supported manufacturing for export and marketing proposals and cost preparations for upper management approval.

• Evaluated risk management and mitigation with suppliers. Rashed Taher Page 3 of 3 cv 2023

Commercial Manager – ADAC Automotive, Grand Rapids, MI (1999 – 2000)

• Developed estimating strategy for best quoting practices.

• Maintained operational instructions of the organization including Quotes, Cost Estimating procedures, Production Control, Engineering department instructions, Sales, Accounting, Purchasing, Manufacturing, Shipping and Receiving instructions.

• Commercial management, forecasting, negotiations, and budgeting.

• Improved quoting system with OEMs

Senior Cost Estimator - Keeler Brass Automotive, Grand Rapids, MI (1992 – 1998)

• Prepared OEM’s RFQ estimates based on supplier quotes review.

• Reviewed design and manufacturing concepts with all Engineering departments.

• Supported sales for quote submission to MEM buyers.

• Bi-weekly reviews with management and sales on quote activities.

• Monthly review with purchasing and finance on supplier quotes. Cost Estimator – Autostyle Plastics, Grand Rapids, MI (1990 – 1992)

• Prepared OEM’s RFQ estimates based on supplier quotes review.

• Reviewed design and manufacturing concepts with all Engineering departments.

• Supported sales for quote submission to MEM buyers. EDUCATION & CREDENTIALS

BS Mathematics / Statistics (1985-1989), Grand Valley State University, Allendale, MI PATENT CERTIFICATION (USPTO)

Solar Energy Light: US design patent: US D846,172 S / No. 29606151 (expires April 2034)

Solar Energy Light: US design patent: US 29/848,212 / No. 507413916 (expires July 2037) COMMUNITY INVOLVEMENT

Member of Grand Rapids East Rotary Club, Michigan, USA (2006 – 2008)

Member US-Chamber of Commerce, Washington DC, USA (2007 - 2023) LANGUAGES

Arabic

Farsi

English

References available upon request.



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