Medical Assistant Customer Service
Resume:
Amanda Wells
Houston, TX *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Medical Assistant
Houston Methodist - Sugar Land, TX
September 2022 to Present
Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, and prepares patient chart with pertinent medical information as directed by physician. Assist with nuclear stress test.Perform regular stess test as needed.
Lead Medical Assistant (Per-Op)
Mia Aesthetics - Houston, TX
September 2021 to July 2022
Demonstrating the following skills: Leadership, clinical skills, conflict resolution, effective communication, problem solving, and being able to work in a fast-paced environment.Performing medical assistance duties and comprehensive administrative responsibilities to include but not limited to the following.Greeting patients, updating and filing patients medical records,clinical and administrative expertise,Exceptional verbal and written communication skills,BLS certified Proficient with EMRs and relevant computer applications,Maintain patient files,equipment and supply maintenance while complying with time management.
• Measured accurate vital signs
• Performed numerous administrative duties
• Recorded patient history
• Updated patient with after-care plans
• Assisted with charting
• Cleaned patient rooms
Medical Assistant
Women specialist of Clearlake - Webster, TX
February 2019 to July 2021
Perform medical assistance duties and comprehensive administrative responsibilities to include but not limited to the following.Answering telephones, greeting patients, updating and filing patients medical records,handling correspondence, scheduling appointments, arranging for hospital admission and laboratory services,clinical and administrative expertise,dressings,Exceptional verbal and written communication skills,BLS certified Proficient with EMRs and relevant computer applications,Maintain patient files,equipment and supply maintenance while complying with time management
• Assisted in minor procedures
• Measured accurate vital signs
• Performed numerous administrative duties
• Contacted patients for appointment reminders
• Recorded patient history
• Updated care plans
• Assisted with charting
• Cleaned patient rooms
Health Coach
Profile by Sanford - Friendswood, TX
November 2018 to December 2018
Generally work with individuals to help them improve their health and then maintain a healthy lifestyle. This includes establishing dietary plans, safe exercise routines, and monitoring systems.Works one on one with clients and patients.
Medical Assistant
Clinic 45 - Houston, TX
February 2017 to October 2018
Clinical and Blood draw, injections Exceptional verbal and written communication skills,BLS certified Proficient with EMRs and relevant computer applications,Maintain patient files,equipment and supply maintenance while complying with time management.
Medical Assistant
R.O.C - Houston, TX
July 2017 to August 2017
Perform medical assistance duties and comprehensive administrative responsibilities to include but not limited to the following.Answering telephones, greeting patients, updating and filing parenthetical records,handling correspondence, scheduling appointments, arranging for hospital admission and laboratory services,clinical and administrative expertise,dressings,Exceptional verbal and written communication skills,BLS certified Proficient with EMRs and relevant computer applications,Maintain patient files,equipment and supply maintenance while complying with time management
Front and Back Office Medical Assistant
SIRTE MEDS(Extern) - Houston, TX
2017 to 2017
Successfully mastered and performed during my extern hours medical assistance duties and comprehensive administrative responsibilities to include but not limited to the following Clinical and administrative expertise,Blood draw, injections and dressings,Exceptional verbal and written communication skills,BLS certified Proficient with EMRs and relevant computer applications,Maintain patient files,equipment and supply maintenance while complying with time management Home Health Aide/Personal Care Aide
Private Organization - Houston, TX
January 2011 to December 2015
Help clients or residents with the activities of daily living, Perform personal care task such as hygiene, ambulation, eating, dressing, toileting.Talk with clients, give them companionship while participating in resident activities Prepare nutritious meals and snacks for clients Provide transfers assistance by moving clients in and out of beds, baths, wheelchairs or cars also change bed linens, clean and iron laundry and assist in keeping room, cabinet, and dresser drawers neat and clean
Maintain a specialized approach to responsibilities such as uniform, start times and absenteeism,Take and record vital signs
Help with sanitation and housekeeping tasks of client’s room, bathroom, and common areas.Perform general household tasks including laundry, shopping, errands and transportation while Implementing and support resident-care plans
Education
Associate Healthcare in Pre Nursing
South College
June 2022 to Present
Medical Assistant Certification in Medical Assistant College of Health Care Professions-Southwest Houston - Houston, TX September 2016 to June 2017
High school diploma or GED
Skills
• Self motivated, Detail-oriented, Highly flexable, CPR/AED certified, Self- Aid /Buddy care Effective interpersonal communicator Proficient user of Microsoft Access, support problem solving skills (6 years)
• Phlebotomy
• CMA
• Front Office
• Nutrition
• English
• Vital Signs
• Medical Office Experience
• EMR Systems
• Patient Care
• Experience Administering Injections
• Triage
• Medical Records
• Medical Scheduling
• Laboratory Experience
• Venipuncture
• Caregiving
• Clerical Experience
• Customer service
• Medication administration
• HIPAA
• Documentation review
• Primary care
• Weight loss
• Typing
• Managed care
• Anatomy knowledge
• eClinicalWorks
• Medical terminology
• Leadership
• Patient observation
• Experience with children
• Childcare
• Patient monitoring
• Acute care
• ICD-10
• Phone Etiquette
• Computer Skills
• Windows
• Office manager experience
• Communication skills
• CPT Coding
• OSHA
• Healthcare management
• Time management
Certifications and Licenses
Medical Assistant
April 2016 to Present
CPR/AED
Drivers License
Home Health Aide
First Aid Certification
RMA
NRCMA
Assessments
Basic attention to detail — Completed
July 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Work motivation — Completed
July 2021
Level of motivation and discipline applied toward work Full results: Completed
Active listening — Completed
July 2021
Actively listening and appropriately responding in conversations Full results: Completed
Clinical judgment — Completed
July 2021
Assessing a patient's condition and implementing the appropriate medical intervention Full results: Completed
Verbal communication — Proficient
July 2021
Speaking clearly, correctly, and concisely
Full results: Proficient
Medical terminology — Completed
July 2021
Understanding and using medical terminology
Full results: Completed
Customer service — Completed
July 2021
Identifying and resolving common customer issues
Full results: Completed
Attention to detail — Completed
July 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Medical terminology — Completed
July 2021
Understanding and using medical terminology
Full results: Completed
Electronic health records: Best practices — Proficient July 2021
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient
Nursing assistant skills — Completed
July 2021
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Seeking full-time Medical Assistant position in a clinic where my Medical Assistant skills and abilities will be utilized in assisting physicians with examination and treatment of patients
Contact this candidate