Customer Service Representative

DUSTIN BRAZELL

**** ******* *******, *** *****, NV. 89122 C: 702-***-**** ******.*******@*****.*** Career Overview

Objective: To utilize my skills and training to benefit my career goals and be an outstanding addition to anycompany.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute tocompany success.

Core Strengths

Strong organizational skills Adaptive team playerActive listening skills Energetic work attitude Courteous demeanor

Accomplishments

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Sales

Consistently generated additional revenue through skilled sales techniques. Product Sales

Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages. Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.Assisted customers over the phone regarding store operations, product, promotions and orders. Work Experience

Crew Member 03/2013 to

10/2013Department of Forestry Wells, NV

Fought wild land fires seasonal.

Maintenance 06/2007 to

04/2008Sunrise Mobile Home Community Las Vegas, NV. Remodeled trailer homes for sale Assisted in landscaping of park Cleaned and setup lots for park.Continually cleaned work areas and equipment.

Delivery 01/2007 to 03/2007The

Work Connection/Office Furniture Supplies De Las Vegas, NV. Delivered customer orders, Assembled furniture ensured customers orders were correct and accurate.Established long-term customer relationships through prompt and courteous service.Resolved customercomplaints and adjusted orders.Evaluated customer needs and determined appropriate action, referring theirquestions to management when necessary.

customer service/cook 10/2006 to 12/2006Pizza Hut Las Vegas, NV. Cooked food according to customers order.Cleaned kitchen, Prepared essential items for the following business day.helped customer fulfill there orders and resolve any problems. Apprentice 03/2006 to 10/2006

Teamsters local 631 Las Vegas, NV.

Apprentice level one, my job was anything that consisted of setting up and tearing down convention expositions.Helped the customer when they had problems with there display booths. Cashier/cook 08/2006 to

09/2006Sandwich Masters Las Vegas, NV.

Prepared food according to customer orders.General cleaning duties of store, prepared essential items for the following business day.Handled customers orders.

Bank teller 07/2004 to

03/2005Wells Fargo Bank Teller Las Vegas, NV.

Established new customer accounts including checking, savings, lines of credit and loans.Balanced daily cashdeposits and bank vault inventory with a zero error rate.Processed cash withdrawals.Researched and resolvedcustomer issues on personal savings, checking and lines of credit accounts.Maintained confidentiality of bankrecords and client information.Directed specific questions to appropriate branch personnel.Delivered prompt,accurate and excellent customer service.

Educational Background

High School Diploma 2004Las

Vegas High School Las Vegas, NV, United States[3.5] GPA

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