Customer Service Sales Representative

Clarence L. Williams

816-***-**** **** Highland

*******@*****.*** Kansas City, MO 64109

QUALIFICATIONS SUMMARY

Project driven operations manager with focus towards integrity and quality. Led and managed a team that increased productivity and tonnage by more than 50%, resulting in a 30% increase in sales. Self- motivated and detail oriented individual that thrives in a team environment and possesses skills in: PROFESSIONAL EXPERIENCE:

Allied Staffing 2014-Present

Goodwill Industries- Outlet Store - Kansas City, Missouri LEAD

Direct supervision of warehouse associates

Manages merchandise assortment placed in outlet store

Controls flow of product from floor to outlet to recycling

Supervises baling operation, tippers and sorters

Oversees maintenance of warehouse equipment

Manages warehouse staffing

UPS Freight/Overnight Transportation – Kansas City, Kansas 2012-2014 DOCK WORKER

Verified and placed pallets from designated areas into trailers for safe transport

Received shipments and placed pallets in designated warehouse location

Examined invoices and shipping documentation to ensure proper placement and movement of freight.

Advantage Metal Recycling - Kansas City, Missouri 2010-2012 QUALITY INSPECTOR

Evaluated and graded all incoming loads

Assisted customers with information and direction Hope Academy/Zion Grove Baptist Church-Kansas City, Missouri 2009-2010 FACILITY/MAINTENANCE MANAGER

Prepared facility for all events and services

Supervised janitorial staff

Responsible for opening and closing facility for events and services

Scheduling and Planning

Managing an OSHA approved facility

Facility Maintenance/ Management

Dispatching

Monthly Production Reports

Workforce Development

Customer Service

Maintenance Management

Purchasing

Machinery Operations

Forklift

Front-End Loader

Pallet-Jack

Clarence L. Williams 2

Pitney Bowes - Kansas City, Missouri 2007-2009

LEAD/MATERIAL HANDLER

Controlled work flow by preparing tables for workers

Worked on various production lines

Loaded and unloaded trucks

Fed-X – Fort Worth, Texas 2006-2007

Warehouse (Seasonal)

Sorted freight for loading and unloading

Loaded and unloaded trucks

USA Waste – Granbury, Texas 2005-2006

Sales Representative

Sold equipment and services to established and new customers

Expanded customer base by cold calling and building relationships with potential clients Western Reclamation - Arlington, Texas 1995 – 2005 CSLP RECLYCLING MANAGER

Trained and supervised 25 employees in daily pick-ups and deliveries.

Responsible for team development and meeting department productivity benchmarks.

Efficiently scheduled loads for truck and rail delivery.

Dispatched for bale and truck routes.

Interviewed new applicants and current vendors.

Conducted scheduled cold-calls to increase revenue.

Purchased paper and other commodities from outside sources.

Controlled petty cash for daily operations.

EDUCATION:

Westport High School - Kansas City, Missouri

United States Army - Fort Gordon, Georgia

MILITARY COMMUNICATIONS

REFERENCES:

Furnished upon request

Contact this candidate