Latoya Williams

Certified Health Record Specialist

Baton Rouge, LA 70805

adykja@r.postjobfree.com

786-***-****

Determined potential employee dedicated to assist, learn and grow within your business. Work Experience

Beauty Advisor

Sally Beauty - Baton Rouge, LA

December 2022 to Present

• Greet every customers

• Give product knowledge to assist them to have an easy process in their beauty transformation

• Sales targeting

• Upselling

• Inventory of items within store

• Loss Prevention

• Cash Handling

• Bank deposits

• Time management

• Keep store clean and dust free

Overnight Auditor

Hilton Home2 Suites - Baton Rouge, LA

June 2022 to November 2022

• Greet customers

• Create reservations

• Keep lobby area clean

• Assist customers with technical issues

• Electronically compile all numbers for the day and send to owner

• Cash Handling

• Prepare breakfast for guests

• Call guests to confirm reservations

• Walk floors throughout the night to ensure safety of all guests and areas are trash free Assistant Manager

Murphy's USA Gas Station - Denham Springs, LA

August 2021 to April 2022

• Greet customers

• Cash Handling

• Upselling

• Sales Targeting

• Opened and closed the store at the beginning and end of shifts often

• Ordered and stocked store merchandise

• Upheld a high standard of customer service

• Managed a group of team members

Sales and Collections Manager

Acceptance Now - Baton Rouge, LA

May 2015 to February 2020

• Overseen daily operations

• Account Management

• Credit Reporting

• Loss Prevention

• Repossession

• Interview, Hire and Train

• Create Schedule

• Sales Representative

• Inbound Collection Agent

• Inbound Sales agent

• Managed Store Portfolio

• Grew store to 600+ accounts

• #1 store in district consecutively

Education

Certification in Electronic Health Records Specialist Baton Rouge Community College

2020 to 2021

Some College in Criminal Justice

Southeastern Louisiana University - Hammond, LA

2003 to 2005

High school diploma

Capital High School - Baton Rouge, LA

1999 to 2003

Skills

• Retail sales

• Planograms

• Cash handling

• Merchandising

• Front desk

• Upselling

• Microsoft Word

• Time management

• Store management

• Loss prevention

• Assistant manager experience

• Inventory control

• Retail management

• Pricing

• POS

• Inside sales

• Sales management

• Negotiation

• Team management

• Business development

Languages

• English - Fluent

Certifications and Licenses

Certified Electronic Health Records Specialist

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