Morgan Baker
Littlestown, PA *****
adykh0@r.postjobfree.com
**-****-***, ******. * years management experience. 5 years retail experience. 2 years accounting experience.2 years craft and fabric experience.
Authorized to work in the US for any employer
Work Experience
Assistant Manager
Walmart - Gettysburg, PA
January 2021 to Present
• Opens and closes store.
• Fixes cash recycling machine.
• Orders change and cash through loomis for store.
• Removes cash from all registers.
• Counts and makes deposits for store, including checks.
• Unloads trucks as well as checking them in, preforming audits, and following proper procedures for cold products when entering store.
• Stocks and unloads merchandise.
• Hires and terminates associates when needed.
• Coaches and leads associates as needed.
• Learns all aspects of the store.
• Fixes registers as needed, including debit readers, self checkouts, computers, and printers.
• Cleans and maintained equipment.
• Sends in tickets for store repairs.
• Works with ecolab in case of unwanted pests.
• Makes and edits days working for associates.
• Approves or denies time off.
• Trained in emergency procedures.
• Trained to sell hunting and fishing licenses. Approves store displays.
• Went to walmart academy and trained to manage, including passing tests and weekly training for a year on business numbers and trends.
• 5 years safety certificate
• Stay and count backstop and merchandise for inventory.
• Manage outside teams for inventory
• Set up, work, and tear down black friday merchandise. Entertainment Manager
Walmart - Gettysburg, PA
June 2019 to Present
• Works photo lab and cleans and fixes equipment.
• Leads large team to unload trucks and stock. Changes TV and computer displays.
• Works with multiple companies to set outside displays including go pro, and book new releases.
• Handles video game releases and console releases.
• Orders and rotates photo supplies.
• Calls and works with warehouses to get supplies.
• Takes and makes colanders, canvas prints, passport photos, and makes sure they are all good quality.
• Gives out breaks and manages employee breaks and loas.
• Follows covid cleaning and social distancing processes.
• Set up for black friday.
• Direct customers and upsale products.
• Clean, fix, and maintain kiosks for customer.
• Clean and run fuji equipment for quarterly tests.
• Set mods for department.
• Send back unsold movies and games, including repackaging them.
• Mark down merchandise as needed.
• Repair or claims damaged products.
• Help despence and load site to store orders.
• Make sure express and door dash orders are correct and sent out in a timely manner. Department Manager
Walmart - Gettysburg, PA
January 2018 to Present
• Order and check in jewelry, including gold, silver, and diamonds.
• Send out jewelry for customers that need resized or repaired.
• Order in special jewelry for customers as needed.
• Record all high end jewelry for store.
• Maintain overstock jewelry.
• Order and use ear piercings kits.
• Maintain and keep layaway jewelry ao its easily found.
• Stock and order merchandise for department.
• Order supplies for watch repairs.
• Repair watch springs, replace batteries, and replace watchband straps or chains.
• Clean and polish jewelry.
• Clean and change displays as needed.
• Help in appeal by setting and stocking mods.
• Set and stock mods for my department.
• Help clean and maintain fitting rooms.
• Unload and works clothing merchandise.
• Order fixtures and displays.
Customer Service Manager
Wal-Mart Cashier/Service - Gettysburg, PA
December 2017 to Present
• Department manager of 82 (candy and tobacco) as well as Gettysburg souvenirs. (this includes stocking, ordering, counting, and maintaining these departments.)
• Managing over up to 30 cashiers at a time, making sure needs, key flicks, and breaks and lunches are met.
• Managing over Cart pushers, service desk, and self-checkout.
• Works in store accounting, including depositing checks and cash on a large scale.
• Can fix registers, self-checkouts, money order machines, coin star, and promo water machines.
• Have opened and closed stores.
• Over recalls, supply orders, and fraud protection.
• Trained to spot money laundering and fraud
• Trained to do returns and check products for faults.
• Trained to handle chemical spills properly to state laws, including flammable and gas spills.
• Trained to swap propane tanks as needed.
• Work with candy vendors to get product and new displays as needed.
• Work with card vendors to get in pokemon and magic card.
• Maintain a safe parking lot, including calling to replace signs and fix potholes.
• Help AP when they need us to stop thrift or scams. Lawn and Garden Associate
Walmart - Gettysburg, PA
March 2017 to Present
• Works with customers to find proper soil and care for bushes, flowers, and trees.
• Load and unloads soil trucks
• Check in soil and flower trucks
• Load and unload flower trucks
• Treat flowers as needed for pests
• Water and maintains plants
• Builds outdoor displays including grills and firepits
• Help build bikes
• Work and maintains register
• Stock sales floor
• Clean and maintain safe environment.
• Help in neighboring departments in hardware and crafts
• Work with vendors for outside displays
Hardlines Associate
Walmart - Gettysburg, PA
June 2016 to Present
• Works in hardware and sporting goods
• Can cut keys as well as clean and maintain machine.
• Trained to sell hunting and fishing licenses
• Stock and check in ammo
• Mix and order paint for customers
• Properly trained to shake paint
• Organize and maintain top stock and overstock for both departments.
• Maintain good customer service.
• Help load large merchandise into cars.
Arts and Crafts Specialist
Walmart - Gettysburg, PA
April 2016 to Present
• Work multiple departments.
• Knows how to mix paint and cut fabric.
• Can print, load, and sell fuji photos.
• Make colanders, posters, mugs, photo books and more. All done in store
• Experience with site-to-store pick ups and returns.
• Ran crafts and fabrics for about 6 months due to a sudden injury from manager.
• Can print reports, do mods, and scan outs.
• Knowledge on ordering product.
• Experience setting up working black friday sales
• Stock and maintain merchandise to provide a great customer experience.
• Order large displays for crafts.
• Maintain top stock and overstock in backroom.
• Order and count fabric that comes in
Cashier/Customer Service
Walmart - Gettysburg, PA
July 2015 to Present
• Works register
• Keeps register clean
• Greats and helps customers
• Keeps asiles clean, including sweeping and zoning
• Folds clothes in spare time
• Certification to sell tobacco products.
• Trained to spot fake IDs
• Clean and maintain freezers and drink coolers.
• Restock merchandise
• Put up and stock clip strips
• Load items into customer cars
• Greet and welcome customers
• Help direct customers as needed
• Help with CMN fundraising including organizing cookouts desk associate Cashier/Service
Wal-Mart
January 2015 to December 2016
• Help customers check out.
• Bag and move groceries for customers.
• Help customers with everyday needs and customer service.
• Help push in carts if necessary.
• Clean up chemical spills and blood spills when necessary.
• Cash checks and process money orders. Complete money transfers and returns, both in store and online.
• Complete recalls, load cards, and Fix basic problems with register and MoneyGram equipment.
• Tobacco trained.
• Knowledge with working on self-checkout, portable checkouts, and fixing that equipment.
• Help customers with primi water exchanges, propane exchanges, and basic store information.
• Help with customer returns.
• Help with online and pick up today returns.
• Help pick up today load cars as well as collecting and despising orders.
• Help with store layaway programs, including staging products.
• Repackage and send out returns
Truck Loader/ Unloader
Environmentally Safe Products (ESP.inc) Truck loader - New Oxford, PA January 2012 to December 2015
• Worked summers only
• Load and unload trucks by myself in both freezing and hot conditions.
• Label and inspect instillation roles before shipping.
• Properly package product so it dosn't get damaged
• Claims damaged product as seconds to sell at a discounted price. Education
High school diploma
Academy training - York, PA
April 2015 to Present
New Oxford High school - New Oxford, PA
2011 to 2015
Skills
• Deposits
• Management experience
• Cashier/customer service
• Get up and go attitude
• Friendly
• 17 position moves in 5 years
• Willing to learn anything and everything
• Customer Service
• Front Desk
• Customer Care
• Customer Experience
• Multi-tasker
• Training & Development
• Assistant Manager Experience
• Cash Handling
• Merchandising
• Retail Sales
• Store Management Experience
• Inventory Control
• Fundraising
• Recruiting
• Retail Management
• Administrative Experience
• Supervising Experience
• Load & Unload
• Accounting
• Upselling
• Human Resources
• Strategic Planning
• Budgeting
• Interviewing
• Pricing
• Office Management
• Event Planning
• Purchasing
• Quality Assurance
• Profit & Loss
• Employee Orientation
• Leadership
• Sales
Assessments
Retail customer service — Proficient
February 2022
Responding to customer situations in a retail setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Gone too 5 uears of offsite managment and accounting training