Forklift Operator Customer Service

Carlos Martinez

Experienced Forklift Operator with expertise in efficiently sorting, handling,

loading, and unloading freight. Proficient in operating forklifts, pallet jacks, and hand tools. Committed to working safely and adhering to company policies.

Texas, United States

210-***-****

*********@*****.***

EXPERIENCE

HEB, San Antonio, TX —Forklift Operator

July 1998 - October 2011

- Sorted, handled, loaded, and unloaded freight with efficiency.

- Operated forklifts, pallet jacks, and hand tools.

- Ensured secure freight placement in trailers.

- Maintained a strong focus on safety and adherence to company policies.

- Utilized mobile handheld devices for shipment scanning and tracking. HEB, San Antonio, TX — Dock Coordinator

October 2011 - Present

- Coordinated delivery trucks for optimized operations.

- Addressed diverse customer needs for long-term satisfaction.

- Implemented innovative solutions to enhance efficiency and reduce costs.

- Provided exceptional customer service and timely resolution of inquiries.

EDUCATION

SER Job For Progress, San Antonio, TX — GED

January 1983 - May 1983

CERTIFICATIONS

- Forklift Operator Certification, 1991

- Pallet Jack Certification, 1991

SKILLS

- Forklift Operation

- Freight Handling

- Pallet Jack Operation

- Safety Compliance

- Inventory Management

- Communication

- Problem Solving

LANGUAGES

English, Spanish

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