Angela Nahnepowisk

adykcw@r.postjobfree.com 587-***-**** Calgary, Alberta

PROFILE

Detail oriented and highly motivated professional with a focus on quality, time-management and productivity. Organized and driven individual with excellent written and verbal communication skills looking to put into great use the exceptional customer service and people skills obtained.

HIGHLIGHT OF SKILLS:

Ability to develop and maintain long lasting professional relationships with client and staff

Strong organization and communication skills

Ability to handle customer inquiries, and problem solve in a timely and effective manner

Trustworthy and able to use good judgment in managing confidential information

Computer skills include: SAP, ISC, SPIN II, Qbyte, LMS, Geofind, MS Office, HealthQuest, ClickPoint Care, Medical Mart, NetCare, Oracle

WORK EXPERIENCE:

Alorica-CIBC

Customer Agent – Home Based

Calgary, Alberta - Contract

Activation of credit cards and card Protector Insurance

Concentrix

Technical Support Specialist

Calgary, Alberta

Resource Desk Administrator 2019- 2021

Homewood Health Canada

Calgary, Alberta

Booked clients, scheduled appointments, updated SP schedules

Answered phone calls and email correspondence

Monthly invoicing and basic accounting.

Research Analyst 2016-2017

HCL/Direct Energy

Calgary, Alberta

Researched unknown sites and located site owners for which a commodity was being provided

Utilized various software: SAP, Sask. and Alberta Land Title searches using ISC and SPIN II, Google Maps, Google Earth, Various Municipal and County GIS maps, ArcGIS, LSD Finder

Ensured all documentation is processed accurately and promptly according to corporate policies and practices as well as legal and regulatory requirements

Land Administrator 2014-2015

TransCanada Pipelines

Calgary, Alberta

Validated, and ensured data was inputted into QByte System Third Party Agreements

Coordinated land and back payments using LCS System

Ensured documentation was processed accurately and on time according to specific corporate policies and procedures

Reviewed, prepared, issued and tracked all third-party agreements

Technical Services Representative 2013-2013

Shaw Direct

Calgary, Alberta

Handled all sales of satellite receiver activations, and provided troubleshooting solutions

Managed records by filing, coding, and classifying legal and payroll documents

Public Access Coin Scheduler/Clerical Support 2006-2012

SaskTel

Regina, Saskatchewan

Processed disks for completed coin collection from Securicor G4S and Brinks

Handled issuance of Service Orders for installs, removal and changes of payphones

Utilized SAP to order equipment, complete employee timesheets and queries

Contracted agreements for third party vendors and managed up to 800 inquiries, toll reports and special events

Maintained company database

EDUCATION & PROFESSIONAL DEVELOPMENT

Medical Office Assistant/Unit Clerk Certificate

Medical Reception College

2017

Certificate in Oil and Gas Land Administration

SAIT – Calgary, Alberta

May 2014

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