Customer Service Human Resources
Resume:
Angela Turner
Umatilla, OR *****
**********@*****.***
I have worked in administrative positions in medical and office settings,payroll, HR, AP/AR, inventory, customer service. Benefit coordinator, typing, word, Excel. I am a quick learner and willing to help where needed.
Authorized to work in the US for any employer
Work Experience
Payroll/HR Coordinator
Marlette Homes / Clayton Hermiston - Hermiston, OR May 2020 to May 2023
• Payroll for over 100 employees.
• Attendance
• FMLA/OFLA
• insurance and benefits
• Progressive write ups
• Electronic records management
• Filing
• Kronos
• Outlook
• Excel and Word
• Power Point
• Ongoing employee support
• I9
• Data Entry
• Ensuring policies are followed.
• AP/AR
QA Coordinator
ResCare Community Living - Kennewick, WA
March 2018 to May 2020
Ensuring all training is completed in time
• Background checks
• Motor vehicle checks
• Filing
• Answering telephones
• Data Entry
• Microsoft word
• Safety Implementation
• Records Management
• Customer Service
• Excel
• I-9 and WOTC
• Ensuring policies and procedures are followed per company and state requirements.
• Helping caregivers exceed at their jobs with training and orientation
• Medical Records
• Medical Terminology
• Health information management
Receptionist
BROOKDALE SENIOR LIVING - Hermiston, OR
January 2017 to January 2018
Schedules and Appointments
• Microsoft Word and Excel
• Answering telephones
• Tours
• Records Management
• ICD 9 and 10
• Manager on duty
• Safety Committee
• Greeting the public and answering questions
• CPT codes
• Filing
• Organizing charts
Assistant Administrator/Resident Care Coordinator
GUARDIAN ANGEL HOMES - Hermiston, OR
February 2014 to December 2016
• Orientation/ training staff on ADL for residents.
• Medication Administration
• Tenant charts and doctor orders
• Electronic Mars
• Monitoring staff
• Safety implementation
• Implementing procedures
• Medicare and Medicaid, insurance
• Excel and word, answering telephones
• Documenting in tenant and staff charts
• ICD 9 and 10
• CPT Codes
• Insurance Verification and authorization
• Interacting with medical professionals
• Filing
• Records Management
• Customer Service
• Hiring staff
Education
Administrator License for Assisted Living in Administration Oregon Health Authority - Umatilla, OR
May 2015 to May 2015
Medical transcription/Medical Records in medical
BMCC - Umatilla, OR
September 1985 to June 1987
High School Diploma
UMATILLA HIGH SCHOOL - Umatilla, OR
Skills
• Marketing (3 years)
• Medical terminology (10+ years)
• Medical Transcription (10+ years)
• OFFICE MEDICAL (6 years)
• Records Management (10+ years)
• CPT Codes (5 years)
• ICD 9 and 10 Codes (7 years)
• Insurance Verification (5 years)
• HR (6 years)
• Human Resources (6 years)
• Recruiting (6 years)
• Employee Relations (10+ years)
• compensation (5 years)
• HRIS (5 years)
• benefits (5 years)
• ADP (4 years)
• Benefits Administration (3 years)
• Excel (7 years)
• SharePoint (1 year)
• Microsoft Word (10+ years)
• Microsoft Powerpoint (3 years)
• Microsoft Office (5 years)
• Kronos (4 years)
• CPT Coding (4 years)
• Accounts Receivable (7 years)
• ICD-10 (4 years)
• 10 Key Calculator (10+ years)
• Microsoft Excel (6 years)
• training (10+ years)
• Powerpoint (3 years)
• MS Office (6 years)
• retail sales (10+ years)
• Quickbooks (3 years)
• Administrative Experience (10+ years)
• Microsoft Outlook (4 years)
• Microsoft office, powerpoint, excel, supervisor, onboarding and management. (10+ years)
• Time Management (10+ years)
• English (10+ years)
• Customer Service (10+ years)
• Human Resources Management (6 years)
• Medical Records (10+ years)
• Medical Office Experience (3 years)
• Medical Coding (3 years)
• Office Management (5 years)
• Quality Assurance (7 years)
• Anatomy Knowledge (10+ years)
• Management (10+ years)
• Medical Billing (3 years)
• Financial Report Writing (1 year)
• Auditing (5 years)
• Accounting
• Payroll (6 years)
Certifications and Licenses
Oregon Administrator License
May 2016 to Present
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