Mohammed Khaiser Ali

Mobile: +966-*********

Email: adyk4i@r.postjobfree.com

Objective:

Looking for a challenging position in a dynamic organization, in which I can utilize my professional experience to its full extent as an Systems, Network & IT Infrastructure Management to assist the organization in achieving its Goals and objective. Profile:

I have 20 Years of IT Experience with vast exposure in IT Infrastructure Management and Domain expertise in System Administrators on Windows platforms and Networking. Having extensive subject knowledge in IT Project Management, IT Infrastructure Planning, IT Services Management Processes, Disaster recovery Strategy and Developing Cost Effective Solutions for business requirements.

Academic Qualifications:

• B.com. in Computer Kakatiya University Dist: Warangal, Andhra pradesh, India.

• Board of Intermediate education from Govt Junior College, Warangal, AP, India. Technical Skills:

● System and Network Administration

● Windows servers/Active Directory

● Virtualization Technologies, VMWare / Hyper-V

● Data Center Management

● IP Telephony System Cisco / Avaya

● IT Infrastructure & Network Design

● Backups & Antivirus administration

● FortiGate,Cisco ASA,Sophos Firewall

● Cisco Meraki Management

● Asset & Vendor Management

● Low Current Systems & AV

Technical Qualifications & Certifications:

Microsoft Certified Professional.

Microsoft Certified System Administrator

Microsoft Certified System Administrator Messaging. Diploma in Hardware Computer "UNICOM" Computers (Hyderabad) Diploma in Microsoft Certified System Engineer (MCSE) Zoom Technologies, Hyd. Diploma in Cisco Certified Network Associates (CCNA) Zoom Technologies, Hyd.

On Job Trainings:

Time Management (New Horizon) Riyadh, SÁ

FortiGate Multi-Threat Security System (Fortinet) Riyadh, SÁ Cisco Collaboration-Voice and Unified Communication. (Fast Lane) Dubai, UAE CompTIA A+ (Global Knowledge Training Center) Riyadh, SÁ Infrastructure Provisioning with System Center Virtual Machine Manager (Global Knowledge) Riyadh ITIL & Service Management

Leadership and Management

Ivanti Service Management

Data Protection & Security

Zendesk Ticketing System

Cisco Meraki Management System

Apple School Manager

Google Cloud Management

Printing Management /PaperCut

Career and Professional Experiences: Saudi Arabia. National Company for Business Solutions (NCBS) - Riyadh Position : ICT Administrator / IT Support Lead at (BISR Diplomatic Quarters ) From June 2020 to Till Date

Duties & Responsibilities:

● Co-ordinated in building the IT Infrastructure for both Primary & Senior school buildings for the school & managed school Network,Servers,CCTV,BMS Systems.

● Monitor and resolve problems associated with the school’s internet connection and associated hardware, including: WAN load-balancers, Firewalls, Routers, Switches, bandwidth restrictions and Web Filtering.

● Oversee the school’s Wireless environment, including Wireless Access Points, SSIDs, RADIUS, ISE, restrictions, upgrades and patches

● Support the school’s virtual Server environment, including: checking redundancy, performance monitoring, storage, security, backing up, disaster recovery and patches and updates.

● Support the schools wired networking environment, including: all edge and core switches, both copper and fiber network devices, the implementation of VLANs, the backing up of all configs.

● Support for the school’s IP telephony system, including voice routers, UCM servers, paging system, call recording system and external plugins, such as Cisco Jabber

● Top level monitoring and alert warnings for all key hardware and services, including NAGIOS, PRTG, Veeam One, HPE and Meraki

● Maintaining the school’s IP network, including the creation of all subnets, assigning access lists and creating corresponding DHCP scopes

● Building the New IPads /Macbooks for the students & Staff & managed by pushing all required software through Cisco Meraki management (MDM)

● Primary support for all infrastructure associated with BISR’s BYOD environment, including MDM solution,

● Helping with the updating of all Microsoft builds for both servers, workstations and laptops, including drivers and associated applications

● Liaising with 3rd parties with regard to new installations such as data cabling, network hardware suppliers, software vendors,

● Dealing directly with vendors when equipment needs to be repaired or replaced under existing support agreements

● Ensuring that all VEEAM backups run correctly at both sites and carrying out data restores as required

Career and Professional Experiences: Saudi Arabia. Jazeera Pharmaceutical Industries. - Riyadh (Saudi Arabia) Position: IT Sr. Supervisor.

From January 2006 to May 2020.

Duties & Responsibilities:

● Managing information technology and computer systems, servers and domain infrastructure and WLAN networked systems.

● Monitoring the IT Infrastructure with a set of checklists to make sure all the services are up and running Conducted monthly, Quarterly & Yearly health checks on Infrastructure components.

● Built branch office sites from ground-zero to fully operational environment and Worked closely with regional country teams and ensured alignment in all aspects.

● Manage Warehouse Management System (WMS) a software application & Hardware Honeywell Scanners /Printers used to monitor and control warehouse operations and materials right from the point they are received into the warehouse, when they are stored, and finally to when they reach the end-customer

● Perform monitoring for new vulnerabilities, threats and security systems to ensure the network is protected and safe.

● Ensure adherence and operational aspects of standards for infrastructure, hardware, software and security policies on an enterprise wide basis.

● Managing & reviewing licenses renewals for hardware & software

● Verification of Backups Daily, weekly, Monthly basis as per the Backup Policy & test backups and explore data recovery techniques

● Maintain Time space Attendance system & Supervision & installation for Time Attendance devices at all branches

● Real time monitoring of network and Internet based applications, through Network Monitoring tools like Solar Winds & MRTG applications

● Assign tickets to the IT Staff through Ivanti Ticketing System & ensure to close them with in SLA

● Ensure operational procedures and technical documentation are updated and well maintained to the current levels.

● Review and conduct surveys from end users and senior management to identify areas for efficiency and productivity improvements.

● Coordinate with consultants and contractors for IT projects.

● Procurement of IT hardware, software & performing routine audits of IT assets and applications. Handle annual budget and ensure cost-effectiveness

● Lead team of 10 support staff per shift by prioritizing tasks and assigning duties.

● Managed and archived quality documentation and participated in internal and external quality audits

Personal Profile:

Religion : Islam

Date of Birth : Feb 20, 1977

Nationality : Indian

Languages known : English, Arabic and Urdu

Marital Status : Married

Iqama : Transferable

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