Customer Service Data Entry
Resume:
Jasmine Clopten
Ogden, UT *****
********@*****.***
To obtain full time employment in the field of customer service where I can utilize my extensive experience in customer relations/skills to improve service delivery and customer satisfaction. Skills and Tools:
Internet navigation Problem Solving Teamwork
Web Services Ten Key Computer Literate
Microsoft Word Attention to Detail WordPerfect
Cash Handling Conflict Management Customer Service Critical Thinking Windows Marketing
Experience:
Customer Service and Sales:
● Help customers create new orders or help existing orders, such as payment declines, returns, refunds, technical issues, and product information for various clients
● Obtain information from survey and sales purposes, such as payment method, name, address, demographic information, etc. using data entry skills to gather information
● Use good customer service skills to obtain participants
● Explain features and prices of products or services.
● Maintain records of contacts, accounts and orders
● Obtain and process credit card information
● Acknowledge customers questions and concerns using professionalism and courteous customer service skills and give customers competent information verbatim of services and plans Light Industrial and Production:
● Assemble goods on production lines
● Pack goods to be shipped
● Maintain work areas and equipment
● Monitor the production process
● Carry out basic quality and testing checks
● Pick/Packing
● Order Selecting
Accomplishments and Additional Skills:
Over 2 years’ experience in Sales Proactive
Over 2 years’ experience in Customer Service
4+ years’ experience working in a warehouse
Self-Motivated
Strong work ethic and organizational skills
Able to work on foot for extended periods of time
Conflict Management Skills
Able to multitask in a fast-paced warehouse
environment
Contact this candidate