Customer Service Administrative Assistant
Resume:
Shaaron Rogers
Buffalo, NY *****
************@*****.***
Work Experience
Dietary Aide
Ellicott center - Buffalo, NY
March 2017 to Present
Serve, prep for line, go on floor to get carts, scrape carts, work in the dish room, sweep and mop, take out trash, send down trays on line, call menu tags on line, get nourishments ready, etc Cashier/Customer Service
7-Eleven - Buffalo, NY
October 2014 to February 2017
Cashier, prepare coffee, assist customers, play lotto, clean machines, stock, sweep, mop, prepare hot foods, count drawers
Cashier
7-Eleven - Buffalo, NY
September 2012 to December 2013
Cashier, prepare coffee, assist customers, play lotto, clean machines, stock, sweep, mop, prepare hot foods, count drawers.
Warehouse Mail Sorter
IMS - Buffalo, NY
February 2010 to October 2010
Sort mail, check barcodes, break down machines. Work on a line Call Center Representative
Capital Management Services - Buffalo, NY
February 2007 to June 2009
Make and receive calls, leave messages based on company guidelines. Collect on past due accounts. Give talk offs. I was able to meet my monthly quotas by the end of the month to receive a bonus... Cashier/Customer Service
Tim Hortons - Buffalo, NY
September 2004 to June 2006
Cashier, prepare orders for customers, brew coffee, work drive thru, work the bagel station, keep a cleanliness work space.
Dietary Aide
Education
High school or equivalent in College prep
Buffalo traditional - Buffalo, NY
September 2000 to June 2004
High school or equivalent
Skills
• Dietary Aide Experience
• Coffee Experience
• Food Preparation
• Food Service
• Meal Preparation
• Food Safety
• Kitchen Experience
• Cash Handling
• Food Production
• Cashiering
• Serving Experience
• Guest Services
• Customer service
• Computer skills
Assessments
Scheduling — Proficient
February 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Food safety — Proficient
March 2022
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Customer service — Proficient
February 2022
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Highly Proficient
March 2022
Responding to customer situations with sensitivity Full results: Highly Proficient
Front desk agent (hotel) — Familiar
March 2022
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Familiar
Work motivation — Familiar
March 2022
Level of motivation and discipline applied toward work Full results: Familiar
Work style: Reliability — Completed
July 2019
Tendency to be dependable and come to work
Full results: Completed
Administrative assistant/receptionist — Completed
March 2022
Using basic scheduling and organizational skills in an office setting Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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