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Sales Representative Customer Service

Location:
Raleigh, NC
Posted:
July 27, 2023

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Resume:

BRIAN C. VONDETTE

Apex, NC ***** 919-***-**** adyjtl@r.postjobfree.com linkedin.com/in/brian-vondette/ STRATEGIC RELATIONSHIP SALES MANAGER

Growth-focused and customer-centric professional with substantial experience in providing expertise delivering sales operations and driving sustainable revenue growth. Proven success in exceeding sales quotas, prospecting new potential clients, creating upsell opportunities, securing lucrative contracts, and developing sales solutions. Adept at strategic relationship management and delivering exceptional customer service to ensure client satisfaction and long-term retention. Excel at uncovering pain points and impact to the organization and winning large-scale accounts to boost sales and secure renewals. Excellent communication, interpersonal, and negotiation skills, with the innate ability to build robust relationships with customers, senior management, and staff, achieving challenging sales goals. CORE PROFICIENCIES

Sales Operations Contract Negotiation & Management Business Development Key Account Management Revenue & Business Growth Exceeding Sales Targets Territory Management Strategic Planning Client Satisfaction & Retention Customer Relationship Management Business Analysis Customer Training & Development Prospecting Project Management PROFESSIONAL EXPERIENCE

Victory Packaging, Atlanta, GA Apr 2022 – Mar 2023 Local Sales Representative

Evaluated market segments to identify new business opportunities to expand the existing customer base. Tracked and analyzed sales metrics to identify trends and opportunities. Developed and maintained an in-depth knowledge of key customers and targets. Created and maximized lead generation for sales pipeline development. Conducted cold calling, scheduled sales consultations, and educated prospects on products and services. Selected Accomplishments:

Identified and initiated value-added solutions with several prospects, saving a minimum of $75K annually.

Earned new corrugated business in the apparel industry.

Proven track record in maintaining and developing strategic partner relationships.

Managed a portfolio of 30+ products and services. International Paper, Manson, NC Mar 2018 – Apr 2022 Account Manager

Built and sustained strong relationships with customers, securing optimal client satisfaction and long-term retention. Achieved customer and business objectives by crafting win/win agreements. Identified and exceeded overall sales requirements by nurturing and fortifying professional relationships with business representatives and developing appropriate solutions.

Selected Accomplishments:

Secured multiyear contracts worth $3M with the second largest foam tube manufacturer in US and Mexico and the largest pepper company in the Southeast valued at $1M. Brian C. Vondette adyjtl@r.postjobfree.com Page 2

Generated $800K of new business from a major air filter company by uncovering and capturing new business opportunities.

Obtained new business with a company based in Arizona with a warehouse in North Carolina by implementing social media techniques. Maximized revenue growth by developing and securing new accounts while providing incremental services to existing clients.

Morrisette, Raleigh, NC Nov 2015 – Mar 2018

Sales Representative

Introduced and trained the sales team with strategic prospecting methods. Developed and executed sales strategy resulting in a 25% increase in revenue. Managed and maintained client relationships resulting in a 94% client retention rate.

Selected Accomplishments:

Boosted revenue and profit by winning a $200K multi-state business with the largest contract cleaner in the U.S.

Increased sales from $0 to $1.7M in three years, contributing to the success of the company’s progression.

Generated sales of $150K annually through the creation of an online ordering portal of 100 users in multiple states.

Propelled overall organizational success by generating new business from the second-largest bedding manufacturer in the U.S., servicing multiple locations across multiple states. Xpedx, Raleigh, NC Feb 2002 – Nov 2015

Sales Representative

Negotiated and secured profitable sales agreements. Established strong coordination with the design team. Controlled all endeavors pertaining to account management, record keeping, and credit applications. Provided competitive pricing by identifying strategic price points.

Selected Accomplishments:

Produced consumable business valued at $4M annually from the largest book and journal printer and $200K annually from the five largest sweet potato processing companies in the U.S.

Recognized for maintaining the #1 rank in sales and gross profit in the Southeast region for 7 consecutive years. EDUCATION

Bachelor of Science (BS) - Printing Marketing

Western Michigan University, Kalamazoo, MI

Matrix Achievement Group

Sales Gravy University

TECHNICAL SKILLS

MS Office Suite Customer Relationship Management (CRM) Salesforce Project Management Data Analysis



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