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Customer Service Admin Assistant

Location:
Pretoria, Gauteng, South Africa
Posted:
July 27, 2023

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Resume:

AYANDA MAHLANGU

Personal Information

Surname : Mahlangu

First Names : Ayanda

Gender : Female

Nationality : South African

Drivers’ license : Code C1

Postal Address :1330 Section D, Ekangala

: Bronkhorstspruit

:1021

Contact number : 072-***-****/ 069-***-****

Email address : adyjpm@r.postjobfree.com

Profile Summary

Ayanda Mahlangu holds a matric certificate, certificate in administrative support, certificate in introduction to SAP and a certificate in basic business management and customer service. I have extensive knowledge in data capturing, dealing with clients and as well as good customer service.

I specialize in management and administrative management and have advanced experience in all the Microsoft office tools Operating Systems (Windows XP, Windows 7) and Microsoft Applications (MS Office 2003-2007,2010, word, excel, PowerPoint, Outlook, and Internet Explorer etc.)

Work and training Experience

Name of Company: National youth development agency (skills development program)

Name of Company: City of Tshwane municipality

Position: Training admin officer

Duration of Service: 6 years

Duties & Responsibilities:

●Performing general office duties such as making necessary phone calls, photocopying, faxes and scanning of documents

●Data capturing

●Filing and typing

●Taking minutes during meetings

●Assist walk in clients with water queries.

●Create reservations on SAP for working material used.

●Create job cards on IBIS and close them after work done.

Name of Company: Mosoa Executive shuttle and tours

Position: Marketing consultant

Duration of Service: 9 months

Duties & Responsibilities:

●Data capturing and typing

●Photocopying and filing

●Company promotion adverts

●Client recruiting

●Client visits

●Company presentations

Education and Qualifications

< Ekangala Comprehensive High School>

Matric 2005

IsiZulu Home language

English First Additional language

Afrikaans

Biology

Mathematics

Physical Sciences

<Alison>

Introduction to SAP June 2022

Managing buying

Approvals

Compliances

Payments

Suppliers

<Alison>

Administrative support June 2022

Managing time

Verbal communication skills

The team of two

Non-verbal communication skills

Taking care of yourself

Special tasks

Empowering yourself

< EDUCOM>

Basic business management and customer service June 2008

Management

Administrative management

Marketing

Communications

Skills and Personal Qualities

Accuracy and attention to details

Creative and well-organized

Prioritize tasks and meet deadlines

Work well under pressure

Work well in a team and independently

References

Name: Evans Nkosi

Company: City of Tshwane municipality

Position: Foreman

Contact no: 082-***-****

Name: Christine Mthimunye

Company: Mentor

Position: Administration officer

Contact no: 082-***-****



Contact this candidate