CYNTHIA

SHOOK

adyjoy@r.postjobfree.com

928-***-****

Yuma, AZ 85364

Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

PROFESSIONAL SUMMARY

Walmart - Sales Associate

Yuma, AZ • 01/2021 - 11/2022

8St Tavern - Bartender

Yuma, AZ • 02/2015 - 08/2017

WORK HISTORY

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

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Helped customers locate products and checked store system for merchandise at other sites.

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• Prepared merchandise for sales floor by pricing or tagging. Rotated stock and restocked shelves to maintain product availability and store appearance.

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Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

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Solved customer challenges by offering relevant products and services.

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Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

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Assessed customer needs and utilized suggestive selling techniques to drive sales.

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Served high customer volumes during special events, nights, and weekends.

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Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

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• Kept bar presentable and well-stocked to meet customer needs. Followed alcohol awareness procedures for preventing excessive guest intoxication.

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Adhered to state laws regarding alcoholic beverage services and customer regulations.

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Obtained cash bank and stocked service bar to prepare for operation.

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Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

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SKILLS

• Event Promotion

• Sales Training

• Revenue Growth

• Excellent People Skills

• Cash Register Operation

• Product Promotion

• Planogram Execution

• Customer Needs Assessments

• Visual Merchandising

• Cash Handling Accuracy

• Multitasking Strengths

• Verbal Communication

• Product and Service Sales

• Customer Service

• Time Management

• Stocking and Replenishing

• Money Handling

• Reading Comprehension

• Policy and Procedure Adherence

• Suggestive Selling

• Conflict Resolution

• Teamwork and Collaboration

• Store Opening and Closing

• POS System Operations

• Listening Skills

Verbal and Written

Communication

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• Vendor Relationships

• Maintaining Clean Work Areas

• Stockroom Upkeep

• Complex Problem-Solving

• Inventory Control Procedures

• Speaking Clearly

• Product Signage and Labeling

• Build Displays

• Security Standards

• Tag Merchandise

Yuma School of Beauty

Yuma, AZ • 05/1986

Cosmetology : Cosmetology

Yuma Union High School

Yuma, AZ • 05/1985

Diploma : General Education

EDUCATION

Verified drinking age requirements of customers by carefully reviewing photo identification.

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• Maintained impeccably clean, attractive and well-stocked bar area.

• Kept bar stocked with liquors, juices and garnishes for drinks.

• Upheld strict regulations for safe alcohol service and food safety.

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