ØAJAY THAKUR

ØPaonta sahib, District – Sirmour,

ØHimachal Pradesh.

ØHome: +91-858*******

ØEmail: adyjgh@r.postjobfree.com

ØProfessional Profile

ØA highly competent and certified Food and Beverage professional with an exemplary record of smart work, strong customer service and successful management of high end restaurants and bar, having excellent communication and interpersonal skills, capable of delivering high levels of customer service alongside motivating and organizing a team that works well together and which shares a common dedication to customer service.

ØObjective

ØSeeking a position to facilitate career progression within the Food and Beverage sector, with prestigious Organizations.

ØProfessional Work Experience:

ØCurrently working in Ashiana clark’s Inn hotel Shimla as a Food and Beverage Manager from 29 october 2021 till date.

ØWorked in NELAYA HOTEL MASHOBRA as a Incharge F&B Service From 29, Oct 2020 .

ØWorked in Vip Lounge in Ethiad Airways Abudhabi Airport as a Wait staff from 28 august 2019 to 21 November 2019.

ØWorked as a Waiter in Armani hotel Burj khalifa Dubai at AMAL Fine dining restaurant, from 2nd September 2018 to 26 February 2019.

ØWorked as a Food & Beverage Assistant at Award Winning Indian restaurant ANANTA by The Oberoi Dubai, from 5th October 2016 to 20 August 2018.

oKey points:-

oInvolved in all aspects of restaurant operations, creating and implementing promotions and new menus to maximize sales opportunities etc.

oEnsuring all standards of food and beverage service are followed in line with LQA and organization’s guidelines.

oMaintaining friendly yet unobtrusive manner with all guests.

oControlling the beverage inventory and Overseeing stock levels, ordering additional stock where necessary.

oEnsuring the restaurant opening & closing checklist is followed and maintained in accordance with the company’s policy and procedures.

oOverseeing the training for the new team members, identifying training requirements and organizing where necessary.

oMinimising loss and misuse of equipment through proper restaurant supervision, inventory and staff training.

oEnsuring proper cleanliness is maintained in all areas of bar and restaurant

ØWorked as Food & Beverage Assistant at Flora Grand Hotel, Deira Dubai, a unit of Flora Group Hotels from July, 2015 to September, 2016.

oKey points:-

ØResponsible for day to day functioning of multi cuisine restaurant in coordination with various departments of the hotel.

ØWas responsible for guest handling in terms of meeting guests personally and exceeding expectations.

ØWas responsible for all the GQA, HACCP audits.

ØEnsuring highest quality standards are maintained and followed.

ØAnalyse all guest requirements and prepare plans resolve customer care related issues and satisfy guests.

ØCoordinate with various departments and ensure staff set up and supply remain according to departmental standards.

ØPrepare documents and maintain adherence to departmental standards.

ØExecute outlet operations including food and beverage promotions and inventories.

ØTraining Exposure:-

ØSuccessfully undergone Job Training from Golden Tulip Panchkula, India in all the 4 major departments.

ØAchievements and Extracurricular Activities:-

ØRewarded as Guest Ambassador of the month at Flora Grand Hotel, Dubai.

ØEducation and Qualifications

ØB.Sc in Hotel and Hospitality Administration from Imperial institute of hotel Management and Catering Technology, Chandigarh.

ØIntermediate form Himachal Pradesh Board of education, Dharamshala, Himachal Pradesh.

ØMatriculation from Himachal Pradesh Board of education, Dharamshala, Himachal Pradesh.

ØPersonal Details

ØDate of Birth: - February 6th, 1991

ØNationality: - Indian

ØPassport No.:- M9342802

ØLanguages known: - English, Hindi

ØHobbies: - Listening To Music, Swimming.

ØInterests: - Travelling, Photography.

ØStrengths: - Enthusiastic, Responsible, Smart, Hardworking, Dedicated.

ØQualities: - Good Listener, Team Player, Good Leading Qualities.

ØDeclaration

ØI hereby consider myself familiar with hospitality, I am also confident about my ability to work in a team. I hereby declare that information furnished above is true to the best of my knowledge.

oAJAY THAKUR

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