Customer Service Crew Member
Resume:
Los Ángeles, CA *****
**************@******.***
Litzy Villegas
SKILLS
.Bilingual
.labor control
.customer service
.dynamics
.computer skills
.time management
.Microsoft PowerPoint
.Microsoft word
.business management
.conflict resolution
EXPERIENCE
McDonald’s, Monterey Park — Crew member
August 2018 - PRESENT
I provided customer service, prepared orders and charged customers all while making sure the store remained stocked throughout my shift. I regularly am able to do multiple tasks in a quickly and efficiently order. McDonald’s, Monterey Park — Shift Manager
December 2020 - Present
I am responsible for making sure the day requirements of my teams and myself targets are met during each one of our shifts. I am in charge of keeping the store running smoothly, accounting for all the cash made throughout the day and signing it off, resolving all issues within the store by using effective conflict resolution strategies, I provide breaks to each of my employees as needed and lead my team with the intention of meeting all expectations. Patient transportation, Los Angeles—
June 2016 - August 2016
I arranged for patients in need of transportation to be picked up and dropped off at the designated location in a timely manner. I also faxed all paperwork needed for the transportation made.
EDUCATION
Esteban E Torres, Los Angeles — High School Diploma
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