Service Representative Patient

CHERYL CLARKE-ROACH

rahne****ahotmail.com H: 772-***-**** 3531 NW 50th Ave. Apt 504, Lauderdale Lakes FL. 33319

Seasoned healthcare professional with years' of experience in healthcare and management administration. Ability to apply management concepts advocate for patient and healthcare organization needs. Highly skilled in working within collaborative environments, utilizing effective problem-solving techniques, and Demonstrated leadership skills that help guide teams towards achievement of positive outcomes and drive organizational performance.

● Recording histories

● Appointment confirmation

● Medical filing

● Bookkeeping support

● Office Administration

● Patient advocacy

● Scheduling appointments

● Broad medical terminology knowledge

● Setting appointments .

● Problem resolution ability

● Self-discipline

● Medical assisting specialist

● Confident public speaker

● Individual instruction

● Charting

● Maintaining records

● Speaking clearly

● Custodial care knowledge

● Team development

● Sound decision-making

● Insurance Verification

Experience

Cleveland Clinic Martin Health Port Saint Lucie, FL. Patient Service Representative / Billing Specialist 01\2014 - 09\2021

● Patient Registration

● Scanning and prepping charts for doctors and surgeons

● Appointment confirmation

● Scheduling Appointments

● Insurance verification

● General office and Administrative duties.

● Medical record creation and filing.

● Kept abreast of advances in medicine

● Computerized diagnostic and treatment equipment

● Data processing technology, imaging advances, government regulations,

● health insurance changes and financing options

JISL Janitorial & Interior Services LTD Kingston, Jamaica Store Manager 06\2008 - 02\2013

● Processed shipments and maintained stock shelf organization

● Prepped Inventory Checklists.

● Window measurements

● Order placements made ready and available to clients.

● Ensured profit and loss statements each month.

● Ensuring inventory replenishment.

● Billing

Cleveland Clinic Martin Health Port Saint Lucie, FL. Patient Service Representative 10\1997 - 06\2008

● Records custodian

● Chart prepping

● Patient registration

● Appointment setting

● Knowledge of advanced medical treatments

● Computerized diagnostic and treatment equipment

● Data processing technology, image advances, government regulations, health insurance and finance options.

Education

● Campion College

Computer programming (1986-1987)

● Fitz-Hennley Commercial (1985-1986)

● Edna Manley - School of Visual Arts (1982-1984)

● Tarrant High School (1974-1978)

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