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Customer Service High School

Location:
Chesapeake, VA
Posted:
July 27, 2023

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Resume:

ROBERTA KERZANET

Chesapeake, Virginia ***** 757-***-**** ***************@*****.*** WWW: Bold Profile Excellent problem solver with outstanding interpersonal skills,Energetic,enthusiastic individual that brings a positive attitude to any work environment.Seeking a position with an organization that will utilize these competencies and attributes to compliment workplace. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Trustworthy and dedicated [Job Title] with

[Number] years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Issue Resolution

Cash Register Systems

Coaching and Mentoring

Sales Expertise

Money Handling

Till Counting

Credit and Cash Transactions

POS Systems Operations

Cashier, 11/2021 - 06/2022

Southern Volkswagen – Chesapeake, VA

Working with CDK software to implement changes in Service Dept Advisors repair orders and booking tickets

Making daily deposits

Providing the best customer service when customers come in to pick up and collect monies owed. Welcomed customers and helped determine their needs Worked flexible schedule and extra shifts to meet business needs Operated cash register for cash, check, and credit card transactions with excellent accuracy levels Counted money in cash drawers at beginning and end of shifts to maintain accuracy Merchanising Manager, 10/1996 - 10/2020

Steinmart – Chesapeake, Virginia

Setting up Merchandise in Depts

Mens and Accessories

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Coordinated Vendor deliveries and orders

Filling customer orders and shipping for on line sales Cash office and cashiering

Opened and closed stores

Creating store layouts for new store openings and merchandising for the new stores Scheduling employees for Dept

Coverage daily

Window displays 2

Demonstrated a high level of initiative and creativity while tackling difficult tasks. Demonstrated strong organizational and time management skills while managing multiple projects. Demonstrated leadership skills in managing projects from concept to completion. Participated in team projects, demonstrating an ability to work collaboratively and effectively. Self-motivated, with a strong sense of personal responsibility. Delivered services to customer locations within specific timeframes. Learned and adapted quickly to new technology and software applications. Worked well in a team setting, providing support and guidance. Proved successful working within tight deadlines and a fast-paced environment. Demonstrated creativity and resourcefulness through the development of innovative solutions. High School Diploma: 1972

Oscar Smith High School - Chesapeake, VA

Some College (No Degree): Interior Design

Tidewater Community College - Chesapeake, VA

EDUCATION



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