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Data Entry Customer Service

Location:
San Diego, CA
Posted:
July 27, 2023

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Resume:

David Bremer 989-***-****

***** ******** ******, *** *****, CA 92126

*********@*****.***

OBJECTIVE: Seeking full-time employment in which my training and skills may be effectively utilized towards advancement.

SUMMARY OF QUALIFICATIONS

- 10+ years of experience in office type se ng, and working with basic office equipment such as printers, scanners, copy/fax machines, mul -line phones, etc.

- 10+ years of experience with data entry consis ng of inpu ng figures into local database, maintaining the confiden ality of sensi ve informa on, and quality assurance.

- Excellent writen and verbal communica on skills with the ability to listen to and understand and ar culate ideas presented by management, coworkers, and customers.

- Ability to mul task while focusing and paying close aten on to detail in a fast-paced environment. EMPLOYMENT HISTORY

November 2018 - Present: Commissions Accounting Specialist for Freundt & Associates 9171 Towne Centre Dr. San Diego, CA 92122 858-***-****

- Reconciling commission statements from carrier websites and inpu ng data into commission management system

- Verbal and writen communica on with insurance companies and agents to resolve various commission issues and obtaining sensi ve informa on

-Organizing, sor ng, and processing department correspondence, scanning, filing, and documen ng client informa on,

-Assis ng in developing opera ng procedures to ensure efficient and effec ve accoun ng opera ons, Providing internal and external customer service support, assis ng department manager with research, and providing staff back up support.

November 2013 - Present: Imaging Specialist for Freundt & Associates 9171 Towne Centre Dr. San Diego, CA 92122 858-***-****

- Scanning and conver ng documents, such as medical records and insurance applica ons, which are to be sent to various insurance carriers via an FTP client.

-Submi ng data entry of applicable informa on for each document file, conver ng files to appropriate format in accordance with each carrier, and uploading files to the local intranet database through a capture batch manager program.

-Scanning records, making copies of premium payments, logging financial and policy informa on into record logs on excel spreadsheets, sor ng mail, handling, logging, and sending checks and money orders to various carriers, and troubleshoo ng of so ware and hardware issues around the office when needed. Jan 2010 - March 2013: Document Conversion Specialist for US Imaging Inc. 400 South Franklin St. Saginaw, MI 48607 989-***-****

- Transported and set up scanning equipment for different counties across the US, for the use of document conversion

Scanning confidential government records and converting them into digital media for preservation and organizational purposes.

-Quality control and editing a er a er the completion of scanned documents

-Training new employees

-Conducting sales presentations while demonstrating equipment and services to potential clients. Jan 2008 - Dec 2009: Production for Qualified Staffing 3200 Titabawassee Rd. Saginaw, MI 48604 989-***-****

- Worked with polysilicon material, which was to be prepared for the manufacturing of electronic devices.

-Breaking material into regulation size

-Inspecting materials for defects

-Weighing and packaging of product.

June 2007 – December 2008: Banquet Server for Aramark 7400 Rd. Saginaw, MI 48710 989-***-****

-Taking orders from and serving guests

-Coordinating with the kitchen staff to ensure all orders were taken and prepared on time,

-Assuring that all ingredients were complete and available for prepara on

-Se ng up tables and serving sta ons with theme based presenta on depending on the type of catered event.

References Available Upon Request.



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