Customer Service Relations
Resume:
Daniell Minyard
Chandler, AZ
****.*******@*****.***
Authorized to work in the US for any employer
Work Experience
Travel Merchandiser
Set and Service Resources - Denver, CO
January 2018 to July 2023
• Remodel stores with repeat visits
• Ensure the clients products are stocked
• Request orders when product stock is getting low
• Maintain authorized product positions
• Gain the best positioning for client's products and speed new product to the sales floor
• Solve any problems and follow up on requests and issues
• Take care of any questions the customers have
• Make sure the job gets done by deadline
Cashier/Bartender/ Housekeeper
The Marriott Hotel - Phoenix, AZ
February 2016 to January 2018
• Buss tables
• Serve customers
• Run food to customers
• Line- cook/ Food prep
• Bartend
• Inventory (Kitchen)
• Cashier/ Make Starbucks beverages depending on how busy it was
• Provide room service
• Answer any questions or concerns customers had
• Make sure every customer is safe coming in and out of hotel lobby
• Housekeeping
Overnight Supervisor
CVS Pharmacy - Phoenix, AZ
February 2016 to January 2018
• Supervise store crew; assign, direct, follow up
• Will open and/or close the store.
• Effectively communicate info to management
• Greet all customers with eye's, hi's, and help.
• Handle all customer relations issues properly.
• Merchandise presentation; displays, signing.
• Handle all cash functions; keys, safe, registers
• Conduct walkthroughs of the store
• Help with loss prevention techniques.
• Train, develop, and evaluate hourly employees
• Inventory
• Establish emotional connections with customers.
Supervisor
Bealls Inc - Chandler, AZ
January 2015 to February 2016
• Able to evaluate reports in order to execute store action plans
• Demonstrates operational agility based on the needs of the business
• Achieve company goals for processes and programs
• Develops daily/weekly/monthly action plans to ensure all Company standards are met
• Able to effectively merchandise soft lines/hardlines with or without company directive
• Assess store layout and individual inventory levels to merchandise to drive sales
• Ensure proper handling of merchandise functions within the store
• Effective use of all company systems including POS
• Organize, delegate, prioritize and hold team accountable for achieving all operational goals and tasks Supervisor
CVS PHARMACY - Gilbert, AZ
January 2014 to January 2015
• Assist customers with their complaints, questions, and or problems
• Greet, offer, and thank customers for coming in
• Price merchandise
• Inventory
• Weekly Hallmark
• Stock shelves/ face the store
• Execute the displays whether it's weekly promotional or seasonal
• Tear ad and hang it on the sale items weekly
• Complete the daily cash report
• Photo Center
• Take passport photos and print them
• Handle all customer relations issues according to company policy
• Count money drawers and make sure everything is entered in correctly for the next day
• Keep the store clean, organized, and uncluttered
• Complete daily tasks through the store
• Advanced communication skills
Education
High School Diploma
Perry High School - Gilbert, AZ
May 2014
Chandler-Gilbert Community College - Chandler, AZ
2011 to 2014
Skills
• Customer service
• Planograms
• Merchandising
• Employee Evaluation
• POS
• Supervising experience
Assessments
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
January 2021
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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