Data Entry Customer Service

BF

BETTY FENNELL

adyj38@r.postjobfree.com 541-***-**** Albany, OR 97322

Careful and meticulous with dedication to accuracy. Proven history of working closely with team members to complete safe and effective data management. Skilled at digitizing documents, modernizing systems and organizing data for optimized productivity. Organized Data Entry Keyer with track record of accuracy in fast-paced environments. Punctual and reliable employee committed to thoroughness and quality. I have 8 + yrs. working hard to achieve the goals I've set forth. I'm very passionate about the work I do. I'm easy going and I believe in Team Work. I'm a very attentive to the work I do and continue to do so. I'm Ambitious and focused in achieving company goals.

Verifying Data Accuracy

Collecting Information

Filing and Data Archiving

Error Identification

Advanced Clerical Knowledge

Certified in 10-Key

Proficient With [Database]

Meticulous Attention to Detail

Self-Starter

Attention to Detail

Data Review

Microsoft Office

Decision Making

Data Compilation

Microsoft Office Suite

Alphanumeric Entry

Written and Verbal Communication

Time Management

Data Verification

Project Tracking

Multitasking and Prioritization

Excellent Communication Skills

Data Processing

Strong Interpersonal Skills

Pleasant Demeanor

Understands Grammar

Safety Regulations

Data Integrity

Data Entry

Samaritan Health Services Corvallis, OR

Data Entry Clerk

08/2014 - Current

Exceeded quality goals to support team productivity. Located information contained in files to meet requests by supervisor. Hand Key Claims that come from Mail Room. They are Keyed into database and then go to Central scanning.

Review outdated Claims and prepare to send back to Provider for correction.

Verify claims that are in currently in database. Making sure everything is correct. If they have errors you do a send back to be reviewed at a later time.

Dental Claims are paper claims that have to be hand keyed into data base. If provider is not in system, Provider Add is Scanned into email and a claim is generated to fix the issue.

Samaritan Health Services Corvallis, OR

Customer Service Representative/

Answered incoming calls and provided highest level of professionalism Summary

Skills

Experience

Operator

08/2014 - 06/2015

and knowledgeable service to every customer.

Answered, screened and processed high volume of calls daily with call management system and web-based communications.

Built sustainable relationships and engaged customers by going extra mile. Changed to Operator Representative with Samaritan. Answered Incoming calls, I listened to Member as to their needs and directed them to that station.

Home Health Providers Albany, OR

Home Health Care Provider

01/2012 - 07/2013

Maintained clean and well-organized environment for client happiness and safety.

Supervised medication administration, personal hygiene and other activities of daily living.

Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Helped clients stay happy and healthy by providing mental and emotional support.

Aided with mobility and independence for disabled individuals and continually monitored safety.

Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.

Arranged medications and dispensed prescribed doses at scheduled intervals.

Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.

Prepared meals and snacks to meet individual nutritional requirements. Rogue Community College Grants Pass, OR

Associate of Applied Science in Business Communications 06/2006

I have awards & trophy's from my photography.

I have a Certificate in Retail Sales of 10,000$ for one month. Achievement Award in Customer Service.

photography, International photography contest - 2007 Retail sales at WalMart Certificate for highest sales- 1987 Education and Training

Accomplishments

Certifications

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