Executive HR - Director or HRBP

Allison J. Leone, MBA, SHRM-SCP

847-***-**** *******.*.*****@*****.*** https://www.linkedin.com/in/allisonjleone/

Chicago, IL 60618 Open to Remote, Hybrid, Travel

Executive Summary

HUMAN RESOURCES BUSINESS PARTNER EXECUTIVE HR LEADER

A hands-on and forward-thinking Executive Human Resources Leader and Business Partner with deep strategic and operational experience. An intuitive and responsible steward of the employer-employee relationship. A proactive self-starter with ability to self-direct and to direct others. Demonstrates keen analytical skills, quality decision-making, and a bias for action. Particular strengths in the soft skills: listening, communication, relationship-building, problem-solving, conflict resolution, and teamwork. Thinks like an owner.

Adds value by:

Aligning innovative people strategies with business objectives and outcomes.

Building programs and processes for improving human and organizational performance with a constant drive towards optimization.

Fostering cultures of trust and openness by maintaining inclusive work environment and removing obstacles impeding teams’ ability to do great work.

Leveraging best-in-class technology solutions to provide outstanding employee service.

Coaching and developing strong leaders.

Core Competencies

Strategic Planning and Execution Organizational Design Leadership Development Performance Improvement Coaching and Mentorship HR Operations HRIS Implementation, Integration, and Administration HR Policies and Procedures Change Management Total Rewards Programming Talent Acquisition Diversity, Equity, and Inclusion Employee Lifecycle Learning and Development Labor Law Compliance Employee Relations Project Management Critical Thinking Scalability Recommendations

Professional Experience Key Achievements

HH GLOBAL Chicago, IL Director of HR Operations, North America (2023)

Regrettably short-term engagement/ill-timed hire. Leadership function was moved overseas. Both roles (CHRO, Director of HR Operations, NAM) were eliminated.

Hired by the CHRO to manage a team of 7 employees providing centralized employee services in HRIS, Payroll & Benefits. Supported an employee base of 1100 across 40+ states, Canada, and Puerto Rico. Led a $2.1 million 401k remediation project. Helped identify and remediate numerous compliance issues. Internal project lead on new ADP to Ceridian transition. Oversaw data cleansing, data mapping, and early configuration efforts.

GRAYMONT MEDICAL Family of Brands Chicago, IL Director of People Operations (2017 – July 2022)

Hired to develop and drive the people strategy for this $45m healthcare startup. HR Department-of-One. Absorbed a 200% increase in company headcount, managing organic growth and acquisitions. Incorporated systems thinking into every aspect of HR. Adopted an incremental approach to continuous improvement. Valuable coach and strategic advisor to the C-Suite and other top leadership.

Key Achievements

Led a SWOT analysis and conducted internal talent assessments utilizing the Birkman Method to identify organizational gaps and opportunities. Leveraged the information to gain ownership buy-in on first outside hires to the C-suite: COO, CIO, and CMO.

Evaluated various HRIS platforms, implementing BambooHR at an annual cost of $12K. This saved the company over $160K annually in staff hours and reduced expenses. Took HR paperless and provided a rich employee self-service experience.

Reengineered a complex, highly manual, and error-prone payroll process, reducing staff-hours by 75% and errors to near zero.

Ran point on all COVID-19 and related OSHA and Medicare mandates as they went through the courts, ensuring compliance-readiness. Shared strong positioning knowledge with leadership, successfully avoiding the multi-million-dollar compliance violations that were assessed to a partner hospital system.

Effectively navigated crisis communications, staffing, and logistics management through COVID-19, rehiring all displaced staff effective June 1, 2020. Response included downsizing non-essential staff, enabling remote workers, securing PPE, and implementing strict safety protocols. eNPS (Employee Net Promoter Scores) jumped from 36 pre-pandemic to 59 post-pandemic, an increase of 63.8%.

Dramatically increased the quality, diversity, and retention of new hires by introducing hiring assessments (the Caliper profile) and best practices to our recruiting processes.

Increased DE&I representation among our new Surgical Sales Representative hires to 50%.

COMPUTER SYSTEM INNOVATIONS, INC. Wheaton, IL Chief Operating Officer & HRBP (2010 – 2016)

Operational leader and ”integrator” for a $4.5M software consultancy serving associations and non-profits. Sat at the intersection of business and people operations. Led all strategic planning initiatives. Defined and monitored KPIs. Built out the HR function to support the organization’s strategic goals and future state. Drove overall development and execution of staffing plan with a primary focus on the alignment of all internal operating groups. Managed clients, people, teams, projects, and programs.

Key Achievements

Replaced a legacy retirement plan with a cross-tested, fee-for-service 401k plan that offered a wide array of low-cost Vanguard index and specialty funds. Reduced plan expense by 78%. The detailed ERISA 408(b)(2) fee disclosure reported all zeroes. Financial benefit to owner allowed him to absorb 100% of the administrative fees for the staff.

Co-created a robust QA & Performance Reporting System, engineered to track key metrics, drive desirable employee behaviors, and inform business decisions.

Deftly increased billing rates a necessary 27.5% in one year while simultaneously improving billing processes. Client billing complaints dropped to near-zero with high-transparency communications and improved customer service.

Conducted a business systems audit and identified a configuration error, the correcting of which netted a recapture of $150K in revenue over two years.

Continuously improved and promoted the Total Rewards mix, including professional development opportunities and work-life benefits (i.e., flextime, remote employment).

Utilized behavioral assessments and a 360 Feedback campaign to orchestrate key changes within leadership that improved company culture dramatically.

Education and Certifications

University of Chicago Booth School of Business Master of Business Administration

University of Illinois Bachelor of Science in Business Finance

SHRM-SCP Certification (Issued in 2017)

The Birkman Method Certification (2016) Caliper Certification (2019)

ADDITIONAL SKILLS INVENTORY

TECHNOLOGY: Microsoft Office 365 Suite: Word, Excel, PowerPoint, Teams, #Slack, BambooHR, ADP, Ceridian, Paycor, Trakstar, SAP Concur Expense Management, Salesforce, SweetProcess, PayScale, Deputy, MedTrainer LMS, Lucidchart, LinkedIn Recruiter, Zoom, People Ops Technologies

PROFESSIONAL AND LEADERSHIP: Agile, Analysis, Analytical, Business Strategy, C-Level Decision Support, Collaborative, C-Suite, Customer Relationship Management (CRM), Customer Service, Conflict Resolution, Cost Savings, Data Analysis, eNPS Surveys, Enterprise-Wide Goals, Gallup, Growth Strategies, HRBP, Interpersonal Communication, KPIs, Learning Management Systems, Listening, Mentoring, Metrics, Modeling, Motivation, Needs Analysis, Performance Metrics, Personality Profiles, Presentations, Problem Resolution, Problem-Solving, Process Management, Program Development, Proposals, Recruiting, Relationship-Building, Retention, RFPs, SaaS, Startups, Succession Planning, SWOT Analysis, Talent Management, Teamwork, Technical Systems, Written & Verbal Communication Skills, Workforce Planning

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