Customer Service Data Entry
Resume:
Jodi Nelson
Spokane Valley, WA 99216
***********@*****.***
Seeking a position within a company utilizing my skills as an established professional in customer service, with my main focus on the growth and success of the company.
EMPLOYMENT HISTORY
2021-PRESENT
ACCOUNTING AND MEMBER SERVICES, AMERICAN WAGYU ASSOCIATION POST FALLS ID
DAILY INVOICING, PAYMENT RECORDING AND DEPOSITS. PROCESSING OF NEW MEMBER APPLICATIONS, WHICH INCLUDES ENTERING DATA ON FIVE DIFFERENT PROGRAMS THAT SUPPORT THE MEMBERS INFORMATION. GUIDING AND DIRECTING MEMBERS IN COMPLETING OF THEIR REQUESTED WORK IN A PROGRAM CALLED DIGITAL BEEF. ANSWERING A MULTIIPLE LINE TELEPHONE.
2018 TO 2021
OWNER, OPERATOR OF A SPECIALITY SMOKED MEAT AND CHEESE STORE IN
OCEAN SHORES WA . I WAS INVOLVED IN ALL ASPECTS OF THE BUSINESS, INCLUDING SALES,INVOICING AND DEPOSITS
AUGUST 2010 TO APRIL 2018
FINANCIAL COUNCELOR, PROVIDENCE ST JOSEPH HOSPITAL CHEWELAH, WA.
STARTED AS ER/PATIENT REGISTRAR, UPDATING AND COMPLETING PATIENTS ACCOUNTS AS THEY REGISTERED. ACCEPTED A NEW POSTION AS FINANCIAL COUNCELOR, ASSISTING PATIENTS WITH BILLING OPTIONS, FINANCIAL ASSISTANCE APPLICATIONS, NAVIGATING AND OBTAINING INSURANCE THROUGH WA HEALTH PLAN FINDER AS WELL AS MANY OTHER CASHIERING DUTIES. WORKED WITH LONG-TERM CARE UNIT RESIDENCE HANDLING THEIR DAILY AND MONTHLY TRUST ACCOUNTS.
1999-2010 INSURANCE SALES AGENT
BISNETT INSURANCE, MILTON-FREEWATER OR
EDUCATION
High School diploma, Columbia High School, Burbank WA.
Certified Washington State Navigator
SKILLS
26 years experience in customer service
18 years computer data entry and industry specific software
Highly adapted at different office locations and procedures
Self motivated and accepting of office procedures
Activities: I enjoy decorating for all the different holidays and take great pleasure in baking and cooking and hosting for a gathering. I enjoy being outdoors gardening. Most of all my
family is the most important thing to me.
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