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Network Administrator Technical Support

Location:
Tewksbury, MA
Salary:
120000
Posted:
July 27, 2023

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Resume:

774-***-**** adyj02@r.postjobfree.com

SUMMARY

Network Administrator with 4 years of networking experience working with LAN, WAN, and infrastructure monitoring, configuration, installation, vendor and project management. Always interested in learning new technologies, working both independently as well as part of a team

CERTIFICATIONS

Cisco Certified Network Associate (CCNA)

Cisco Certified Network Professional (CCNP)

Network Engineering Administrator- NEA

IT helpdesk Training Certificate

SKILLS

Ability to conduct research into networking issues and products as required

Ability to work well with other people in a team-oriented environment

Proficiency in troubleshooting LAN, WAN

Monitoring - Solarwinds

Ticketing Systems- Remedy

R/S Protocols & Standards - WAN, LAN, TCP/IP, Cisco IOS, CatOS, VTP, MPLS, EIGRP, BGP, OSPF, HSRP, VRRP, GLBP, ACL, NAT, Static Routing, VLAN, VLAN Trunking

Cisco Routers (4400, 4300, 3700, 1800, 800),

Cisco Catalyst Switch ( 6500, 9300,3850, 3750,2960)

.

EXPERIENCE

Network Engineer

Havaviva Inc

09/2022 - Current

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Provided network performance monitoring and analysis.

Activate/deactivate network lines according to established schedules

Provide technical support to end-users and perform first/second-level troubleshooting

Configured routers, switches, APs and other hardware to deploy and manage LAN, WAN and wireless networks.

Provided high-level connectivity support for corporate and business partner systems.

Junior Network Administrator

NPTC

03/2019 - 08/2022

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Monitored, and maintain Network architecture including Access Point and Servers

Assists with the administration and maintenance of the LAN/WAN infrastructure

Manage and maintain internal Cisco network equipment

Troubleshoot basic LAN switch issues

Coordinate support form partners and vendors

Help Desk Technician

Parliament of Uganda

01/2015 - 05/2019

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Helps answer all trouble calls/emails and enters work orders into our tracking software.

Resolved issues and escalated problems with knowledgeable support and quality service

Increased overall company performance through improved IT uptime and cost reductions.

Set up equipment for employee use, performing or properly installing cables, operating systems or software.

EDUCATION AND TRAINING

Bachelor of Science

Makerere University

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Hi, I'm VIVIAN NABAKEMBO .

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