Customer Service Manager
Resume:
James Rufus Head
Mountain Rest, SC *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
I have been recupirating from surgury
self employed
January 1976 to June 2014
I haven't worked in 6 years. I have been recuperating from a long string health issues. I am well again. I see that early retirement taken in 2014, is not where I have arrive at this time of my life. I am eager and willing to reenter the work force.
I abundance of knowledge in a broad array of nursery crops, from tropicals, commercial vegetable crops and seasonal color crops for spring retail and wholesale sales.The reason for this long career of be exposed to differant horticulture crops in the ever-changing nursery business. Always finding that niche were a dollar could be made to support a growing business. Education
High school diploma
Skills
• Management Experience, Sales, and Growing of crops, propagation (10+ years)
• Inventory Control
• Agriculture
• Horticulture
• Irrigation
• Farming
• Sales Management
• Inside Sales
Awards
Garden center of the Year: South Carolina
August 2002
Awarded at State Nurserymen's Convention
Assessments
Outside Sales — Proficient
August 2020
Understanding and responding appropriately in sales scenarios, and performing common sales calculations.
Full results: Proficient
Sales Skills — Familiar
August 2020
Influencing and negotiating with customers.
Full results: Familiar
CRM Skills with Salesforce — Completed
August 2020
Knowledge of Salesforce objects, fields, and processes. Full results: Completed
Verbal Communication — Proficient
August 2020
Speaking clearly, correctly, and concisely.
Full results: Proficient
Customer Service Manager — Familiar
August 2020
Managing customer service representatives and resolving customer issues. Full results: Familiar
Work Style: Reliability — Completed
September 2020
Tendency to be dependable and come to work.
Full results: Completed
Work Style: Conscientiousness — Proficient
September 2020
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Proficient
Work Motivation — Completed
September 2020
Level of motivation and discipline applied toward work Full results: Completed
Customer Focus & Orientation — Proficient
September 2020
Responding to customer situations with sensitivity. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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