Hazrat N, Noori

** ******** ******, ******, ** **210

518-***-**** adyiwz@r.postjobfree.com

OBJECTIVE

Customer-oriented Network System Technician with over 9 years of comprehensive experience in Information Technology and Internet Service Provider management. Adaptive, detail-oriented and deadline-specific with capacity to execute and complete multiple projects in high-stress environments. Strategic planner with comprehensive Data Center managerial acumen, focused on motivating staff and working with diverse personality types.

EDUCATION

Associate in Networking Bryant And Stratton College Albany - in progress

Bachelor of Business Administration Bakhtar University - Kabul • 2014

TRAININGS

CompTIA Network+ Training

CompTIA Essentials (A+) Training

Information Technology Infrastructure Library (ITIL) Training

Diploma in Information Technology (DIT)

TECHNICAL SKILLS

Enterprise Technologies: PC and Rack mountable Computers Assembly and troubleshoot, Data Center Management, Rack and Stack, Data Cabling, Printers and Scanners installation, Windows 98/2000/XP/VISTA/7/8,10. Microsoft Office Suite.

Installing and configuring hardware and software components to ensure usability.

Network Technologies: TCP/IPv 4&6, NAT, DHCP,

Connectivity & Hardware: DNS & DHCP Servers, Ethernet WAN, LAN, Antivirus, and Patch Panels.

WORK EXPERIENCE

IT Technician 05/2019 – Until now

AMC – Albany Medical Complex – (Albany, USA)

Performed all on-site activities related to installation, repair, management and maintenance.

Building PC, Data migration, troubleshooting and repair of IT related Hardware and software, installed and configured software, Antivirus Installation.

Data Collection:

Quality Assurance of Retention & Collection:

Network Operation Center Technician 09/2013 - 07/2015

FKCC Construction Company, (Kandahar, Afghanistan)

Company Profile – io-Global is a leading ISP (Top 5) with a large customer base in Afghanistan specializing in broadband solutions with a high focus on Broadband Internet connectivity services. Io-Global provides WiMAX, VSAT, PtP, PtMP, Microwave Wireless based Internet Access, to large Corporates, Banks, SMEs, SOHOs and Homes.

Installed, troubleshoot, repaired and performed testing activities on various data communication networks, peripherals and computer network systems in Network Operation Center.

Designed and installed well-functioning computer networks, Rack and stack equipment, Patch panel, connections and cabling in Data Center.

Configured and deployed Cisco Router/Switched, Wireless Routers, Access Points, Windows and Linux based Server, client PC, cable networking, Printers / Scanners for related hardware and software issues. (BIOS updates, hard drives, memory, RAID controller) IBM, HP & Dell servers.

Performed as first responder to ticketing system, include a variety of duties i.e. contacted customer, problem identification, and research, taking corrective action, acquiring additional support, documentation, and problem closeout.

Provided support to company staff and customers remotely or at their locations concerning the installation and Troubleshooting Layer 1.

Building PC, Data migration, troubleshooting and repair of IT related Hardware and software, installed and configured software, Antivirus Installation.

Developed and maintained software and hardware inventory and tracking systems.

Organized and scheduled upgrades, maintenance and regular data backups.

Data Center / Field Technician 03/2011 - 05/2015

DynCorp International, MOI Kabul, Afghanistan

Company Profile - New Dunia Telecom is an Afghanistan internet service provider, providing regional services throughout Afghanistan via and Satellite WiMAX. Below is the list of responsibilities personally handled.

Physically installed network assets i.e. switch, routers, firewalls, network tools & testing devices in network closets and data center network cabinets.

Monitored the Data Center for alerts generated from management tools and issues that includes, respond by creating tickets service orders, perform initial troubleshooting, clear all warnings, errors and misconfigurations.

Established networking environment in Data Center by installing, configuring, testing and documenting the equipment/network systems according to the design and specifications, IP addresses Management, rack and stack.

Performed all on-site activities related to installation, repair, management and maintenance.

Deployed and integrated data network communication including Cisco routers, Catalyst switches, firewalls, servers, Rack mountable servers and wireless LAN.

Provided support, respond to work orders and tickets, analyzed and solved network problems.

Installation and configuration VMware. Untangle, MRTG, CactiEZ, Solar Winds.

Managed and tracked all IT related equipment shipping and receiving.

Provided procedural documentation and relevant report to the upper management.

Provided 24/7 support.

L-3 MPRI, Cooperation, Inc, MOD

Kabul, Kandahar, Afghanistan 10/2007 - 03/2011

REFERENCES

Robin Tassinari M.D

Attending Psychiatrist AMC

Capital District Psychiatric Center

Professor of Psychiatric and internal medicine

Albany Medical Center

Phone: 518-***-****

Robert Welch

Senior Vice President of Hospital Diagnostic and Therapeutic Services

Albany Medical Center

Email: adyiwz@r.postjobfree.com

Phone: (518) - 262 – 3474

James Brisbin

Talent Acquisition Operation Manager

Staffing center Albany Medical Center

Email: adyiwz@r.postjobfree.com

Phone: 518-***-****

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