PROFILE

Areas of Expertise – A versatile

candidate offering 15 years of

diversified management

experience in the areas of

Digital transformation, IT Projects,

Data centers, Global IT shared

services & Enterprise IT

infrastructure management

Good understanding on IT

technologies – Cloud

architecture, Hyper converged

infrastructure, Virtualization,

Contact center, Data center,

Antivirus suite, Data privacy and

Storage

Standards, Process and

Policy Management –

Experience in industry quality

standards like ITIL, PMI, ISO, Data

privacy, Information security.

Engage in end user awareness

program

Project Management –

Delivered multiple IT infrastructure

& application enhancement

projects in time & budget.

Information Security Skills –

Broad understanding on

Information assurance and data

privacy.

Customer Relationship

Management – convert

business requirements to IT

solutions, service delivery reviews,

customer satisfaction survey and

continual service improvements

IRFAN J. SHAIKH

Senior IT Manager / Associate VP

EDUCATION

Amity Online University

2021 – 2023 Masters in Computer Applications

Welingkar Institute of Management

2007 – 2009, Post Graduate Diploma in Business Administration Scored 83% with specialization in e-Commerce

N.E.S Ratnam College

1994, Bachelor of Science

Scored 74% with majors in Physics

M.H.Saboo Siddique College of Engineering

1988-1990, Three years diploma in Industrial Electronics SKILLS

Cloud Computing • Project Management • Service Delivery • Hyperconverged Infrastructure • DR and BCP • Leadership • People Management • Agile Methodology • Jira • Information Security • Datacenter • Call Center

WORK EXPERIENCE

Vodafone India Services Pvt. Ltd (India) IT Security Project Manager Jan 2022 – present

Drive the Information Security assessment projects for the Vodafone applications.

Coordinate with different stakeholders – vendors, local markets, solution architects, engineering team, application operations team, networks team, pen test team, global security team etc. to provide project status updates. daily standup calls, weekly status updates and Monthly review DigitalTrack Solutions Pvt Ltd (India) Senior IT Project Manager Jun 2019 – Oct 2021

delivered high visibility projects for government and banking sector

certified on OEM products viz: NetApp, Azure, Veeam etc. forefront Checkpoint Hyperscale Maestro project

Independent Consultant (India), Senior IT Consultant Feb 2018 to May 2019

provide consultancies to SMB

project management for Service Integrators

People Management –

Recruit, develop and manage

team to support projects and

operations. Do a career ladder

program and performance

success factor to mitigate resource

risks. Identify the gap’s and

conduct training programs.

Acquire and release resources on

project completions. Reward

teams

Global IT service delivery

model – provide onsite and

offsite support to global clients

under the “Shared services” &

“Follow the Sun” model

CERTIFICATIONS

ITIL-Information Technology

Infrastructure Library

PMP-Project Management

Professional

AZ-900 Azure Cloud

Fundamentals

LAMP- Large Account

Management Process

VMware VCP-DCV

Project Server 2013

CCNA - Cisco Certified

Network Associate

MCSE - Microsoft Certified

Systems Engineer

NVIDIA Compute DGX

technical curriculum

Fortinet NSE1 - Network Security

NetApp Technical Sales

Professional

Veritas Sales Professional

Nutanix Certified Sales -Level2

CNE - Certified Novell Engineer

IELTS 6.5

CONTACT

PHONE:

+91-982*-****-**

linkedin

linkedin.com/in/irfan-sk

EMAIL:

adyiw9@r.postjobfree.com

Sabre Travel Technologies (India), Technical Project Manager Jun 2015 to Jan 2018

Support global project team to migrate IT systems, software, and applications services during acquisition

Responsible to drive multiple projects from inception to closure Extend the shared service model to support APAC, US & UK region

Lead a 40 member team of FTS, helpdesk, and trainers Improvised the procurement model to reduce wait time and get better prices

Initiatives for neutralizing team’s accent to support global regions

Al-Jeraisy Computers & Comm. Services (Saudi), IT Project Manager

Jun 2012 to Mar 2014

Positioned as an IT Project Manager in Ministry of Transport

(MoT)

Responsible for driving million-dollar projects for MoT Provide training to team members on use of Project Web application

Travelport LLC (Saudi), Technical Support Manager

Sep 2008 to Mar 2012

Transition of IT services from Saudi airlines to Travelport Reduced operations cost resulted in savings of US $ 137,600 in 2009

Reduced the technical operations cost to 30% below the set budget in 2010

Led a team of FTE’s, call centre, and trainers in the region Dnata Travels (Saudi), IT Manager

July 2005 to Aug 2008

Built the Datacenter, regional offices, and branch outlets across the kingdom right from inception.

Built and managed a 75-seater call center

Influence technology to strategize business requirements AWARDS & RECOGNITIONS

Sabre rewarded monetarily for successful service migration from Abacus to Sabre.

Travelled Singapore to attend organization’s Sabre’s Senior Leader Summit

Travelled Australia to attend Sabre’s project executive leaders meeting for the global cutover of the “Flight Centre Project”

1 award in Ministry of Transport from vendor in recognition of extending PM support.

Recipient of three “Choice Award” coming from Country Director and Regional Manager in Travelport

Travelport sponsored for PMP in recognition of cost savings for the company

Received best department award in Dnata Travels. Received best engineer award from client Saudi Aramco

EARLY CAREER

CMS Limited (India), Senior Engineer

May 2004 to Jun-2005

Al-Jeraisy Computers. (Saudi), Tech Support Engineer Apr-1099 to Sep-2003

Karrox Technologies ltd. (India), Network Administrator Jun 1998 to Mar 1999

Computer International Ltd. (Uganda), Senior Customer Engineer Sep1997 to April 1998

Onward Technologies Ltd. (India), Support Engineer Dec 1995 to Sep 1997

Tancom Electronics. (Mumbai, India), Trainee Engineer Dec 1994 to July 1995

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