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Customer Service Human Resources

Location:
Des Moines, IA
Posted:
July 26, 2023

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Resume:

ELANE LANE

HUMAN RESOURCES

COORDINATOR

262-***-****

******************@*****.***

Des Monies, IA 50315

CONTACT

Management professional with

history of meeting challenges in

complex organizations.

Proven track record of delivering

results in fast-paced environments

that have pockets of ambiguity.

Stellar command with delivering

results, win-win outcomes, and

navigating cross-functional teams.

CAREER OBJECTIVE

Assistant Store Manager

The shoo Box, Des Monies, IA

Human Resources Assistant

Time savers, Minneapolis, MN

EXPERIENCE

June 2020 - Present

Created weekly work schedules to meet staffing needs while controlling labor costs.

Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly.

Developed and implemented a customer service program to ensure

• consistent, high quality service throughout the store. Monitored store operations to ensure compliance with safety regulations, company policies, and legal requirements.

Solved problems and resolved conflicts for team members and customers.

Oversaw day-to-day store operations to foster efficient and

• profitable operations.

March 2018 - Present

Collaborated with other departments to coordinate staffing needs across the organization.

Managed payroll processing by verifying timesheets and ensuring accuracy of payments.

Analyzed labor market trends to determine appropriate salary ranges

• for positions within the company.

Facilitated communication between management and staff regarding changes in policies or procedures.

Assisted in developing job descriptions that accurately reflect the duties associated with each position.

Conducted new hire orientations and onboarding processes for

• incoming employees.

Assisted with the development of training programs for staff members.

Associate In Science (A.S.) In Business

Bryant Stratton, Milwaukee, WI

EDUCATION

May 2007

SKILLS

• Staff Training

• Customer Service

• Employee Motivation

• Staff Management

• Maximizing Profitability

• Sales Expertise

• Product and Service Sales

• Team Leadership

• Performance Monitoring and Evaluation



Contact this candidate