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Customer Service Human Resources

Location:
Des Moines, IA
Posted:
July 26, 2023

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Resume:

ELANE LANE

HUMAN RESOURCES

COORDINATOR

262-***-****

******************@*****.***

Des Monies, IA 50315

CONTACT

Management professional with

history of meeting challenges in

complex organizations.

Proven track record of delivering

results in fast-paced environments

that have pockets of ambiguity.

Stellar command with delivering

results, win-win outcomes, and

navigating cross-functional teams.

CAREER OBJECTIVE

Assistant Store Manager

The shoo Box, Des Monies, IA

Human Resources Assistant

Time savers, Minneapolis, MN

EXPERIENCE

June 2020 - Present

Created weekly work schedules to meet staffing needs while controlling labor costs.

•

Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly.

•

Developed and implemented a customer service program to ensure

• consistent, high quality service throughout the store. Monitored store operations to ensure compliance with safety regulations, company policies, and legal requirements.

•

Solved problems and resolved conflicts for team members and customers.

•

Oversaw day-to-day store operations to foster efficient and

• profitable operations.

March 2018 - Present

Collaborated with other departments to coordinate staffing needs across the organization.

•

Managed payroll processing by verifying timesheets and ensuring accuracy of payments.

•

Analyzed labor market trends to determine appropriate salary ranges

• for positions within the company.

Facilitated communication between management and staff regarding changes in policies or procedures.

•

Assisted in developing job descriptions that accurately reflect the duties associated with each position.

•

Conducted new hire orientations and onboarding processes for

• incoming employees.

Assisted with the development of training programs for staff members.

•

Associate In Science (A.S.) In Business

Bryant Stratton, Milwaukee, WI

EDUCATION

May 2007

SKILLS

• Staff Training

• Customer Service

• Employee Motivation

• Staff Management

• Maximizing Profitability

• Sales Expertise

• Product and Service Sales

• Team Leadership

• Performance Monitoring and Evaluation



Contact this candidate